Top Customer Success Jobs

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

Serve as the day-to-day client lead for a portfolio of programmatic accounts: manage 10+ live campaigns end-to-end, handle client communications and escalations, own technical campaign setup and optimization in DSPs, deliver performance reporting with Analytics, and drive retention, upsells, and cross-sell opportunities while collaborating across Sales, Operations, and Analytics.

The AI Adoption Specialist empowers clients through training on Zeta's AI Marketing Platform, showcases AI capabilities at events, builds client relationships, shares best practices, and collaborates with the product team.

Manage client relationships to ensure satisfaction and retention, negotiate contracts, and oversee compliance with service level agreements for CRM customers.

The Senior Client Success Manager will manage client relationships, ensure campaign success, and support account growth in programmatic advertising.

The Sr. Account Manager is responsible for managing enterprise customer relationships, leveraging AI for effective marketing, and optimizing client experiences across channels.

The Global Support Manager leads technical support teams, ensures high-quality service, manages escalations, and enhances customer satisfaction through effective team management and strategic direction.

The Client Experience Operations Manager oversees media project operations, manages project timelines, implements tracking tags, and ensures accurate attribution and tracking across marketing channels.

The Business Systems Analyst will lead client implementations by defining solutions, gathering requirements, conducting gap analysis, and documenting project specifications while collaborating with developers and QA teams.

The Technical Support Specialist provides customer support, troubleshooting platform issues, managing support cases, and ensuring high client satisfaction through effective communication and problem-solving.