Top Customer Success Jobs
As the Global Client Director for System Integrators, you will lead executive relationships for ServiceNow's largest accounts, drive new business, and oversee the development and deployment of resources. This role involves managing client relationships, aligning account strategies with revenue opportunities, and achieving financial targets.
As a Customer Success Guide, you'll help customers achieve business goals and maximize the value of products. You'll manage customer relationships, provide guidance, collaborate with internal teams, and resolve escalated issues to ensure customer satisfaction and adoption.
As an Associate Customer Success Manager, you will advocate for a portfolio of customers to help them achieve successful outcomes with their ServiceNow products. Responsibilities include ensuring customer health, promoting product adoption, and resolving escalated client issues while utilizing best practices and innovations.
As a Customer Success Guide, you will drive customer success and platform adoption, collaborating with customers to help them achieve their business goals. Responsibilities include onboarding customers, managing relationships, resolving issues, and ensuring customers gain value from the products and services offered. You will work with internal teams to coordinate efforts and create customer success plans with measurable outcomes.
As a Customer Success Architect, you will drive digital transformation for C-level customers, delivering consultancy and services to enhance their success with the ServiceNow platform. Your role involves building relationships, leading internal collaboration, and ensuring high customer satisfaction through effective service delivery and best practices.
The Director of Customer Engagement Strategy and Operations at ServiceNow will develop and execute a comprehensive customer engagement strategy. Responsibilities include optimizing processes for executive meetings, deepening strategic relationships with key customers and partners, and collaborating with various teams to enhance customer narratives. This role involves attending customer meetings, capturing insights, and tracking action items.
The Associate Customer Success Manager acts as an advocate for customers, managing a portfolio to help them achieve business outcomes and increase product adoption through guidance and resources. Responsibilities include utilizing email campaigns and community resources to assist customers, while quickly resolving escalated issues with company support.
In this role, you will manage key client relationships for ServiceNow's largest accounts, develop strategic solutions, lead cross-functional teams, and achieve financial targets. Your success hinges on building trust with clients and ensuring their strategic outcomes are met through effective Solution Sales and Consulting coordination.
The Client Director will lead client relationship management, oversee global account growth, and collaborate with various teams to develop and implement ServiceNow solutions. Responsibilities include building relationships at executive levels, achieving financial targets, and managing a virtual team to enhance the customer experience.
The Pricing & Packaging Specialist will develop and execute pricing strategies for ServiceNow's post-sales service offerings, conduct market analyses, collaborate with various departments, and refine pricing models to drive customer adoption and revenue growth.
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