Top Customer Success Jobs

Lead internal communications strategy, partnering with leadership to streamline messages and enhance employee engagement through creative storytelling and organizational skills. Manage company announcements and events, ensuring clarity and alignment with the company's mission.

The Relationship Manager in Notion's Sales team focuses on account retention and cross-functional collaboration to enhance customer success and predict revenue.

The Solutions Engineering Manager will lead a team, manage customer technical onboarding, advocate for customer feedback, and work closely with sales and product teams at Notion.

The role involves providing high-level technical support to enterprise customers, troubleshooting complex issues, collaborating with engineers, and managing customer satisfaction.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

The User Researcher will lead research projects, conducting interviews and usability studies to deliver user insights that inform product decisions and enhance stakeholder collaboration.

In this role, you will provide advanced technical support to enterprise customers, troubleshoot issues, and maintain strong customer relationships while working cross-functionally with engineering and product teams.

Drive product adoption and retention for existing customers, serve as a product expert, build Customer Success playbooks, and collaborate with teams to expand account use cases.

The Billing Support Specialist will manage customer billing inquiries, resolve discrepancies, improve payment workflows, and enhance customer support systems while collaborating across teams.

The Sales Strategy & Operations Manager will shape go-to-market strategy, drive data-informed decisions, and optimize sales processes through complex analyses and partnerships.