Top Customer Success Jobs

The Candidate Experience Specialist at GitLab collaborates with recruiters and hiring teams to enhance candidate experiences and improve hiring practices. Responsibilities include maintaining the applicant tracking system, managing candidate communications, and supporting the hiring process through coordination and relationship-building with various stakeholders.

The Customer Success Architect at GitLab will build strategic relationships with clients, ensuring alignment with their business objectives and facilitating the adoption of GitLab's DevSecOps platform to drive their success. Responsibilities include providing technical guidance, onboarding support, program management of escalations, and developing customer success plans.

The Customer Success Management role at GitLab focuses on aligning with customers’ business outcomes, enabling use of the GitLab platform, and expanding their use cases. Responsibilities include acting as a liaison between customers and GitLab teams, enhancing customer satisfaction, and guiding them through the customer journey.