Top Customer Success Jobs

As a Senior Account Executive, you'll manage relationships with accounting partners, driving customer engagement and sales strategies to achieve targets while collaborating with teams.

Lead the development and execution of customer advisory boards for Xero, focusing on strategy, engagement, and community management, while ensuring alignment with product strategy and stakeholder collaboration.

Lead and motivate a team of Customer Experience Specialists to deliver exceptional customer service, while driving CX strategy and fostering a high-performance culture.

The Customer Experience Manager will lead the Auckland CX teams to ensure high-quality customer support, operational excellence, and team engagement while driving strategic execution and collaboration across functions.

This role focuses on promoting Xero's platform to accounting firms, requiring strong consulting and sales skills, with significant partner interaction and project management.

The role involves consulting and sales to drive adoption of Xero's payroll products among accounting firms and businesses, requiring strong technical skills and industry knowledge.

As an Education Specialist, you'll design and deliver education experiences for partners and small businesses, ensuring quality content and presentations while adapting to needs and technology.

As a Partner Consultant, you'll drive adoption of Xero in accounting firms through consulting and sales activities, requiring travel and stakeholder engagement to present solutions and provide training.

Lead and develop a high-performing IT support team, manage stakeholder relationships, drive service excellence, and ensure smooth operations.

As an Account Manager at Xero, you will grow and manage relationships with existing accounting partners, optimize territory management, identify sales opportunities, and ensure activity targets are met while maintaining knowledge of Xero's features.