Top Customer Success Jobs

The Customer Success Engineer ensures successful customer adoption of PagerDuty's platform by providing technical guidance, improving operational efficiency, and collaborating with teams to enhance product usage.

The Senior Renewals Manager at PagerDuty will manage customer subscription renewals, develop negotiation strategies, handle risks, and enhance customer relationships while ensuring timely contract closure.

Lead and mentor Program Managers in designing and executing digital lifecycle programs. Focused on customer acquisition, engagement, and retention while utilizing analytics to drive program improvements.

Customer Success Managers ensure customers successfully utilize PagerDuty's services by onboarding, providing ongoing support, and identifying opportunities for product adoption.

Customer Success Managers at PagerDuty ensure customers successfully adopt and utilize services throughout their lifecycle, enhancing customer satisfaction and engagement.

The Principal Customer Success Manager will develop executive-level relationships with customers, guide their process improvements, and ensure successful product adoption.

The Principal Customer Success Manager fosters executive-level relationships with customers, driving their digital journey and adoption of PagerDuty products through collaboration and risk management.

The Senior Compensation Partner will lead strategic compensation initiatives, collaborating with leadership and HR teams to optimize compensation strategies and processes while ensuring compliance with regulations.

The Strategic Customer Success Manager at PagerDuty fosters executive-level relationships, guides customer adoption of products, communicates changes, and manages risk to drive business success in a B2B SaaS environment.

Lead and develop the Customer Success team at PagerDuty, ensuring customer satisfaction and maximizing customer lifetime value through strategic engagement and operational excellence.