Lead and develop an Account Management team responsible for renewals, upsell, and cross-sell. Drive predictable renewal and expansion processes, forecast and mitigate commercial risk, act as escalation for high-risk deals, partner cross-functionally, and build playbooks while hiring and mentoring top talent. Manage own quota in a player/coach capacity.

Manage a portfolio of Mirakl Ads clients to define retail media strategy, drive implementation and platform adoption, optimize campaign performance, deliver strategic recommendations and trainings, and scale Customer Success processes using BI and AI tools.

Manage a portfolio of Mirakl Ads clients to define retail media strategy, lead implementation and onboarding, drive day-to-day campaign optimization, design KPI frameworks, deliver strategic recommendations and workshops, collaborate with BI and product teams, and scale Customer Success processes using AI tools.