Top Customer Success Jobs

The Trial Success Manager leads enterprise trials, manages project timelines, aligns stakeholders, and drives customer engagement to ensure successful outcomes.

The Technical Support Engineer manages technical support cases, communicates with customers, performs data analysis, and resolves support issues, while also mentoring junior engineers.

As a Technical Support Specialist, you will provide bilingual support in Spanish and English, manage customer inquiries, and improve support processes.

The Enterprise Account Manager will drive growth and maintain relationships with clients, focusing on upselling, account management, and strategic sales practices within the SaaS sector.

Responsible for administration and support of Salesforce and integrated Enterprise Systems. Troubleshoots issues, manages user configurations, and prioritizes enhancement requests.

As a Senior Solutions Engineer, you'll support Enterprise customers by driving deal strategy, delivering tailored demonstrations, and collaborating with cross-functional teams to ensure customer needs are met.

As a Client Onboarding Analyst, manage billing inquiries, ensure accurate invoicing, resolve discrepancies, support customers, and improve billing processes throughout onboarding and account management.

The Onboarding Specialist will deliver training content, support new team members through onboarding, and manage training logistics and curriculum enhancements.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

The Senior Enablement Specialist oversees training and onboarding for sales staff in Mexico, optimizing performance through targeted programs and support for ongoing development initiatives.