Top Customer Success Jobs
Client Data Specialist role within KYC/AML team responsible for handling confidential client data, implementing KYC standards, and engaging in client interactions to meet firm-wide quality standards.
Client Implementation Associate role at J.P. Morgan involving project management for the implementation of financial products, client communication, and coordination with internal teams to deliver treasury solutions. Responsibilities include hosting scoping meetings, preparing statements of work, leading project status meetings, and supporting clients during production migration. Required qualifications include fluency in English, excellent communication skills, and a university degree. Preferred qualifications include Cash Management and Treasury knowledge, Project Management experience, and client-facing experience.
Client Service Senior Associate at JP Morgan Chase responsible for managing and resolving client requests related to treasury and cash management products. Develop long-term client relationships, conduct relationship reviews, and provide proactive solutions to enhance client satisfaction. Required skills include Data Analytics, Project Management, and excellent communication skills.
Featured Jobs
As a Cash Equities Middle Office - Client Service Analyst, you will be part of a business-aligned support team for sales activities in Asia across Single Stocks, Program Trading, and Electronic Client Solutions. Responsibilities include client operational support, risk management, reconciliation, compliance, and client relationship management.
The Client Advisor is responsible for new client acquisition and retention in J.P. Morgan's Private Banking business, focusing on Ultra High Net Worth Middle Eastern clients. They will lead sales and implementation of investment, banking, and trust products to clients, build trust, and manage relationships effectively.
Client Advisor role at J.P. Morgan's Private Banking business focusing on acquiring and retaining Ultra High Net Worth clients in the Saudi market. Responsibilities include new client acquisition, sales, and wealth management solutions. Must have strong business development and communication skills. Arabic language proficiency preferred.
As an Everyday Banking Specialist, you will provide best-in-class customer service, handle everyday banking issues, process disputes, and resolve complaints from customers. You will work in a dynamic, customer-centric environment using varied communication channels. Required qualifications include logic-based problem-solving, efficient work prioritization, and ownership of customer experiences. Knowledge of Windows OS, Microsoft Office, and a minimum of 2 years in customer service is necessary.
Join J.P. Morgan's Private Banking team in the Swiss Onshore market based in Luxembourg as a Client Advisor. Responsibilities include client onboarding, maintenance, and investment management. Collaborate with colleagues to provide wealth management solutions and achieve team goals. Required qualifications include private banking experience in Luxembourg, strong relationship management skills, and fluency in English and German. Preferred qualifications include knowledge of French and/or Italian and exposure to clients in Switzerland.
Join the Digital Accessibility Team as a Senior Accessibility Specialist and play a crucial role in conformance testing for web pages. Responsibilities include verifying adherence to accessibility standards, reporting failures, and providing remediation details. Required qualifications include 3+ years of quality assurance experience, knowledge of accessibility standards, and a Bachelor's degree in information technology or related discipline.
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