Top Customer Success Jobs

The Community Manager will lead the strategy and management of Grammarly's Discourse forum, curate content, moderate discussions, and collaborate with cross-functional teams to enhance community engagement.

The Senior Customer Success Manager will oversee enterprise accounts, ensuring customer satisfaction, driving renewals, and fostering strong relationships to promote product adoption and usage.

The Customer Onboarding Manager will enhance customer satisfaction, drive product adoption, and implement onboarding strategies while collaborating with various teams to optimize the customer journey.

The Technical Account Manager supports enterprise customers by providing guidance on Coda solutions, optimizing processes, and ensuring customer success through effective account management.

The Salesforce Administrator will enhance Grammarly's Salesforce platform, improving data integrity, process efficiency, and governance while collaborating with cross-functional teams.

Lead Value Consultant responsible for executing value management strategy, enhancing customer value initiatives, and driving cross-functional collaboration for impactful outcomes.

The Account Based Strategist role involves developing ABM programs, collaborating with teams, and utilizing analytics to enhance enterprise accounts engagement and growth.

The Senior User Researcher will lead UX research for Grammarly's Agents team, influencing product development through cross-functional collaboration and rigorous methodological approaches.

As Manager of Solutions Architecture, oversee a team focused on deploying Grammarly's products to enterprises, driving customer adoption, onboarding, and technical support.

Responsible for providing empathetic customer assistance, handling inquiries about accounts and subscriptions, and improving customer satisfaction through efficient communication and collaboration.