Top Customer Success Jobs

Manage cross-functional technical sales activities, lead a geographically distributed team, and collaborate with sales and customer success to enhance Cloudflare's account base.

As a Senior Solutions Engineer, you will partner with the sales team to support enterprise customers, deliver technical presentations, run proof of concepts, and demonstrate Cloudflare solutions.

Manage customer relationships in a post-sale context for Cloudflare's Enterprise clients, ensuring satisfaction and retention while advocating for customer needs with internal teams.

The Network Security Engineer resolves complex security issues for enterprise customers, providing support for DDoS mitigation, firewalls, and security configurations while creating documentation and improving products.

As a Solutions Engineer, you will drive technical discussions, support customer success on the Cloudflare platform, and create scalable solutions for customer needs, requiring travel for meetings and conferences.

As a Senior Technical Support Engineer, you'll support developers using Cloudflare products by troubleshooting issues, guiding best practices, and improving support processes. You'll work closely with engineering and product teams to enhance customer experiences and documentation.

Responsible for maximizing renewal value of enterprise customers by building relationships, negotiating contracts, and engaging throughout the customer lifecycle. Will analyze data, forecast, and prioritize effectively.

As a Senior Solutions Engineer, you will manage technical sales, build relationships with key stakeholders, provide meaningful solution designs, and represent Cloudflare at industry events.

The Director of Renewals leads a regional team focused on customer retention, upsells, and renewal strategy, driving revenue attainment and mentoring team members.

The Solutions Engineer collaborates with customers in Greater China, providing technical support and creating solutions for success on the Cloudflare platform.