Top Customer Success Jobs

The Client Value Partner will lead customer success initiatives, engage with executives, drive transformation programs, and mentor teams within the CPG industry.

Lead strategic customer engagements as the accountable program lead for enterprise Celonis customers. Drive adoption, value realization, executive relationships, change management, and cross-functional delivery while mentoring teams and championing customer advocacy and industry-specific transformation (logistics focus).

Lead strategic customer success engagements for Celonis' largest accounts in logistics. Act as accountable program lead, drive value realization and adoption, manage executive relationships, orchestrate cross-functional teams, mentor staff, run advisory boards, and champion transformational initiatives to align Celonis delivery with customer strategy.

As an Applied Value Engineer, you'll discern customer challenges and translate them into value through AI solutions, business workshops, and strategic roadmaps, fostering partnerships and driving ROI with Celonis' products.

Lead strategic customer engagements to drive AI-driven process transformation using Celonis. Serve as accountable program lead, engage C-level stakeholders, mobilize cross-functional teams, mentor staff, build Centers of Excellence, and ensure value realization, adoption, and customer advocacy—with strong focus on logistics/transportation clients and German-language engagement.

Lead strategic customer relationships to drive AI-driven business transformations using Celonis. Own end-to-end customer value, engage C-level stakeholders, manage cross-functional teams, resolve escalations, accelerate adoption, and build customer advocacy and Centers of Excellence to realize measurable business impact.

Leads strategic Life Sciences customer accounts through Celonis value realization and AI-driven business transformation. Owns executive relationships, program roadmaps, adoption, customer satisfaction, escalations, and measurable business outcomes. Mobilizes cross-functional teams, develops customer Centers of Excellence, mentors team members, leads advisory boards, represents Celonis at industry events, and advocates for customer needs. Requires extensive transformation, consulting, customer success, change management, SaaS, solution design, and executive engagement experience.

Lead strategic customer success and transformation programs for major Celonis clients. Build executive relationships, define value roadmaps, coordinate cross-functional teams, drive platform adoption and measurable business outcomes, resolve escalations, and establish customer centers of excellence. Organize advisory boards, advocate for customer needs, support thought leadership, and mentor internal teams. The role requires extensive experience in customer success, strategy consulting, large-scale transformation, change management, and executive engagement.

The role involves translating online training materials from English to German, reviewing translations, and improving localization processes at Celonis Academy.

Lead customer-facing value engineering: translate objectives into value assessments and PoVs, build demos and business cases, run value workshops, drive adoption and expansion, present results to executives, and inform product improvements.