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Top Customer Success Jobs

6 Hours Ago
Remote
TX, USA
Junior
Junior
Cloud • Consumer Web • eCommerce • Information Technology • Software
Handle complex support tickets and calls for Enterprise clients; collaborate with Tier 1 support; improve customer satisfaction; assist internal teams.
Top Skills: Bigcommerce ApiCSSHTMLJavaScriptStencil Framework
6 Hours Ago
Austin, TX, USA
Junior
Junior
Cloud • Consumer Web • eCommerce • Information Technology • Software
As a Technical Support Representative, you will provide excellent customer support via phone, email, and chat, troubleshoot technical issues, and educate customers about platform features.
Top Skills: CSSHTMLJavaScriptJquery
6 Hours Ago
Remote
United States
Junior
Junior
Cloud • Consumer Web • eCommerce • Information Technology • Software
As a Technical Support Representative, you'll assist customers via phone, email, and chat, troubleshooting issues and enhancing their experience with the eCommerce platform.
Top Skills: CSSHTMLJavaScriptJquery

Featured Jobs

9 Hours Ago
Remote
Ireland, IRL
Entry level
Entry level
Cloud • Consumer Web • eCommerce • Information Technology • Software
BigCommerce seeks a Technical Support Representative to assist customers using their e-commerce platform, ensuring an exceptional experience and prompt resolution of inquiries.
Top Skills: E-CommerceSaaS
9 Hours Ago
Remote
United States
Junior
Junior
Cloud • Consumer Web • eCommerce • Information Technology • Software
As a Technical Customer Support Representative, you will provide technical assistance and support for customers using the eCommerce platform via phone, email, and chat, ensuring exceptional service and problem-solving.
Top Skills: CSSHTMLJavaScriptJquery
9 Hours Ago
Remote
Australia
Mid level
Mid level
Cloud • Consumer Web • eCommerce • Information Technology • Software
The Customer Success Manager at BigCommerce will help merchants grow by providing support and enabling customers to effectively use the platform as they expand their businesses. The role emphasizes building relationships and enhancing customer satisfaction.
14 Hours Ago
Cork, IRL
Entry level
Entry level
Cloud • Consumer Web • eCommerce • Information Technology • Software
Provide technical support via phone, email, and chat to customers in a 24x7 environment, focusing on problem-solving and improving customer satisfaction.
Top Skills: CSSHTMLJavaScriptJquery
14 Hours Ago
Remote
Ireland, IRL
Entry level
Entry level
Cloud • Consumer Web • eCommerce • Information Technology • Software
The Tier 2 Technical Support Representative provides advanced support for enterprise clients through phone, email, and chat, collaborating with Tier 1 representatives to enhance service quality.
Top Skills: Bigcommerce ApiCSSHTMLJavaScriptStencil Framework
14 Hours Ago
Remote
United Kingdom
Senior level
Senior level
Cloud • Consumer Web • eCommerce • Information Technology • Software
Manage strategic relationships with enterprise customers, drive growth and retention, and collaborate internally to enhance customer satisfaction and engagement.
Top Skills: Feedonomics PlatformSales CrmZoho Ticketing System
Junior
Cloud • Consumer Web • eCommerce • Information Technology • Software
As a Technical Support Representative, you'll provide bilingual support to merchants, troubleshoot issues, and enhance customer satisfaction on an eCommerce platform.
Top Skills: CSSHTMLJavaScriptJquery

Top Companies Hiring Customer Success Roles

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BigCommerce Thumbnail
Software • Information Technology • eCommerce • Consumer Web • Cloud
6 Offices
1500 Employees
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