Top Customer Success Jobs

The Internal Communications Manager will develop and implement internal strategies, manage communications, support leadership, and enhance company culture through effective messaging.

The Solutions Consultant will work with customers to understand their IT infrastructure and data workflows, design solutions, integrate systems, and collaborate with teams to improve Benchling's offerings for biotech R&D.

The Customer Success Manager will drive customer engagement, adoption, and retention by leveraging data insights and collaboration with teams to enhance user experience and achieve customer objectives in the biotech sector.

The Account Renewals Manager will build relationships with clients to drive renewal negotiations and expansion strategies while ensuring customer satisfaction and value maximization.

The Executive Assistant will support senior leaders through extensive calendar management, travel arrangements, project coordination, and communication while fostering relationships across the organization.

The Solutions Consultant will collaborate with customers to understand their IT and Data Science needs, design software solutions, and facilitate successful deployments at enterprise clients.

The Global Program Manager will oversee post-sale activities for large enterprise customers in Life Sciences, ensuring seamless implementation, support, and customer success, while also driving long-term strategies for services.

The Solution Consultant - Business Value engages with customers to align Benchling's solutions with their business needs, emphasizing value delivery and customer engagement. Responsibilities include assessing customer needs, developing methodologies for value quantification, leading cross-functional teams, and providing thought leadership on industry trends. The role requires a strong executive presence and the ability to guide customer interactions effectively.

As a senior-level Product Support Analyst, you'll guide enterprise customers through complex issues, lead escalations, and ensure effective communication across teams to restore confidence and outcomes.

The Solutions Consultant will partner with customers to understand IT and data science needs, design integrations, and improve operations in life sciences R&D.