Top Customer Success Jobs

Own strategic automotive customer accounts, leading onboarding, adoption, delivery, retention, and expansion of HERE location solutions. Manage complex cross-functional programs, technical integrations, risks, escalations, and customer success plans. Advise customers on navigation, IoT, location-based services, APIs, SDKs, and connected automotive architectures. Act as the customer advocate, support sales opportunities, provide product feedback, and drive continuous improvement. Travel up to 25% domestically and internationally.

Owns strategic automotive customer accounts, driving successful delivery, adoption, retention, and expansion of HERE technology solutions. Leads complex customer programs, success planning, cross-functional delivery, risk management, escalations, technical consultations, and sales support. Acts as the customer advocate by communicating feedback to Product and Sales, improving customer lifecycle processes, and supporting solution adoption. Requires technical expertise in location technologies, AI, APIs, SDKs, connected automotive systems, and enterprise integrations, with travel up to 25%.

Owns successful delivery, adoption, retention, and expansion of HERE technology solutions for strategic automotive accounts. Leads complex customer programs, success planning, technical consultations, cross-functional delivery, risk management, escalations, sales support, and executive-level customer advocacy. Requires strong expertise in location technologies, AI, APIs, SDKs, connected solutions, automotive use cases, technical account management, and program management. Travel up to 25% domestically and internationally.

Own strategic automotive customer accounts, driving onboarding, adoption, delivery, retention, and expansion of HERE location solutions. Manage complex cross-functional programs, customer success plans, risks, escalations, technical requirements, and executive relationships. Advise customers on navigation, IoT, and location-based services while supporting sales opportunities. Serve as the voice of the customer, influence product improvements, and ensure successful integration of APIs, SDKs, data services, and connected automotive architectures. Travel up to 25% domestically and internationally.

Provide senior-level technical support for mobile and embedded SDKs across Android, iOS, and Flutter. Troubleshoot complex production issues using logs, stack traces, and debugging tools; diagnose integrations with APIs and cloud services; act as escalation point; drive root-cause analysis and permanent fixes; collaborate with engineering, product, and support teams; manage multiple customer engagements and priorities.