Lead and scale a horizontal Business Analytics team supporting multiple operational functions. Define analytics strategy, build dashboards and KPIs, translate ambiguous questions into actionable insights, coach analysts to deliver recommendations, and adopt AI tools to improve team effectiveness. Communicate findings to senior leadership and partner with cross-functional stakeholders to influence strategy and execution.

Partner with business leaders to define and operationalize KPIs, build scalable dashboards and data models, perform deep analyses to uncover insights, and translate findings into actionable recommendations. Deliver recurring and ad-hoc analyses, ensure data accuracy and accessibility, and use AI-assisted tools to accelerate workflows while validating results for impact on growth, efficiency, and customer satisfaction.