Top Remote Entry Level Customer Success Jobs in Madison, WI

As a Customer Success Manager, you will partner with customers to help them achieve security objectives, drive product adoption, and demonstrate the value of their investment. Responsibilities include managing the customer journey, defining success plans, serving as a trusted advisor, conducting business reviews, and collaborating with internal teams to expand customer relationships.

Pillar is looking for talent to grow their team, emphasizing the importance of diverse skills and experiences regardless of specific open positions. They aim to hire efficiently and equitably, reflecting their commitment to diversity.

As an Ambassador for Open, you will build and engage a community around mindfulness practices. You'll share personal experiences, promote classes, and invite others to trial offers through your unique promo code. This role focuses on social media outreach and community engagement.

The Customer Success Manager will oversee the customer lifecycle, serving as a primary contact to ensure customer satisfaction and product adoption. Responsibilities include creating success plans, managing customer journeys, driving engagement and product usage, and forecasting renewals while focusing on continuous improvement and client relationships.

The Reporting Specialist will focus on creating data-focused reports and visualizations based on project data analysis to meet business process requirements. Responsibilities include developing progress reports, supporting the data team in internal and external reporting, ensuring quality improvement, and contributing to data storytelling and visualization efforts.

The Customer Support Representative will be responsible for providing technical support and training to customers, managing inbound ticket queues and phone calls, maintaining the customer knowledge base, advocating for customer needs, and implementing processes to enhance team scalability.

The EEO Specialist will draft a Final Agency Decision (FAD) discussing and analyzing claims in formal complaints, covering procedural and substantive issues, statement of facts, applicable law, legal analysis, conclusions, and notice of appeal rights.