The Cloud Support Associate Engineer at Canonical provides technical support to customers using Ubuntu and open source products. This role involves troubleshooting cloud environments, managing support cases, contributing to knowledge base articles, and maintaining communication with the team while ensuring high customer satisfaction.

As a Site Reliability Engineer, you will ensure the stability, resilience, and scale of services through automation and engineering. You'll work collaboratively within a team, taking ownership of tasks, and promoting a culture of innovation while maintaining high standards for quality and performance.