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Top Remote Entry Level Customer Success Jobs in Madison, WI

20 Days Ago
USA
Remote
512 Employees
Entry level
512 Employees
Entry level
Legal Tech
The Customer Support Specialist provides assistance to process servers, managing inquiries, resolving issues, and overseeing the distribution of cases. This role requires effective communication and collaboration to address performance concerns, monitor work status, and improve operational processes within the company.
20 Days Ago
United States
Remote
1,050 Employees
72K-95K Annually
Entry level
1,050 Employees
72K-95K Annually
Entry level
Information Technology • Security • Cybersecurity
The Customer Success Manager at SentinelOne will manage the customer lifecycle, ensuring satisfaction and engagement by addressing customer inquiries, utilizing automation tools, and identifying growth opportunities. The role emphasizes relationship building and advocating for customer needs across departments, while also focusing on customer retention and upselling.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+46 More
20 Days Ago
USA
Remote
130 Employees
140K-150K Annually
Entry level
130 Employees
140K-150K Annually
Entry level
Software • Database
The Customer Onboarding Manager will oversee new customer onboarding, collaborate with Sales and Customer Success to resolve needs, and develop processes for repeatable onboarding experiences. They will also provide customer support and manage Professional Services, particularly the Batch Enrichment service. Strong project management and technical skills are essential.
20 Days Ago
USA
Remote
320 Employees
60K-81K Annually
Entry level
320 Employees
60K-81K Annually
Entry level
Fintech • Real Estate
The Client Support Analyst will manage client communications, ensuring timely responses to inquiries and requests. They will oversee onboarding processes for new clients, coordinate with stakeholders, and develop scalable processes. Additionally, this role involves monitoring client support requests and facilitating effective client interactions to enhance satisfaction.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+40 More
20 Days Ago
USA
Remote
230 Employees
Entry level
230 Employees
Entry level
Software
The Mediator will facilitate conflict resolution between buyers and sellers, addressing issues related to disputes, shipping, and order concerns while ensuring effective communication. They will manage multiple client disputes and collaborate with teams to improve the buyer experience.
20 Days Ago
United States
Remote
18 Employees
Entry level
18 Employees
Entry level
AdTech • Artificial Intelligence • Marketing Tech • Software • Database
As an Onboarding Analyst, you will assist VIP clients with setting up their sales tracking in our system. The role focuses on customer success rather than support, requiring strong communication skills and attention to detail. You'll interact with marketing software and contribute to significant growth opportunities within the company.
21 Days Ago
7 Locations
Remote
263 Employees
Entry level
263 Employees
Entry level
Logistics
The Operations Support Specialist ensures timely delivery of medical supplies, handles shipment issues, maintains communication with stakeholders, manages order entries in the CRYOPDP System, provides real-time updates on shipments, generates reports, and offers customer support. They also escalate issues and provide backup for the Operations Support Supervisor when needed.
21 Days Ago
United States
Remote
500 Employees
Entry level
500 Employees
Entry level
3D Printing • Cloud • Hardware • Other • Software
As a Carbon Technical Partner, you will manage customer support for Carbon’s innovative products, resolving technical issues while ensuring exceptional customer experiences. You’ll serve as the main contact for assigned customers, conduct training, diagnose issues, and communicate effectively across teams. The role requires flexibility and adaptability to meet customer needs amid a fast-paced environment, with up to 30% travel expected for training.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+41 More
21 Days Ago
USA
Remote
99 Employees
Entry level
99 Employees
Entry level
Big Data • Hardware • Software • Cybersecurity
In this role, you will be responsible for interacting with customers, enhancing their experience with Shift5's products, and finding solutions to complex problems. You will also serve as a mini-CTO for deployments and travel to customer sites regularly.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+42 More
21 Days Ago
USA
Remote
41 Employees
120K-135K Annually
Entry level
41 Employees
120K-135K Annually
Entry level
Consumer Web • Marketing Tech • Social Impact • Software • Financial Services
The Client Strategy Lead will analyze ROI and optimize client engagements, leveraging data analysis from SQL and Excel, managing key projects, and supporting operational efficiencies. The role emphasizes relationship-building and strategic insights to enhance partnerships within Beam's mission-driven brand network.
Top Benefits:
401-K
401-K Matching
Company Equity
+40 More
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