Top Remote Entry Level Customer Success Jobs in Madison, WI

As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.

As a Support Engineer, you will provide specialized support for Grafana Labs customers, troubleshoot issues across the observability stack, evaluate errors in dashboards, manage customer cases, and contribute to the internal knowledge base. You will engage with customers to deliver solutions and improve their experience with the product.

As a Wealth Management Specialist, you will provide tailored wealth management solutions to Field Representatives, support them through phone interactions, analyze investment portfolios, offer training, and manage sales territory to enhance the growth of wealth management businesses.

This role is part of an exclusive Private Job Board for referred candidates. It allows individuals to showcase their talents and be considered for future opportunities while receiving personalized recommendations and access to company updates.

The Support Representative will address client needs by answering calls, responding to inquiries through various communication channels, and providing solutions or escalating issues as necessary. They will build relationships with users, utilize CRM tools effectively, and ensure high-quality customer service while adhering to company policies.

The Jr. Customer Support Engineer will create and manage document templates for an automation platform, update client configurations, and collaborate with team members to support client needs. This entry-level role offers training and development opportunities in programming and technical skills.

The Client Relations Specialist at Modernize will manage relationships with home improvement companies, support the onboarding of new clients, handle client support cases, ensure customer satisfaction, and collaborate with the Client Relations team to enhance service delivery.