Top Remote Entry Level Customer Success Jobs in Portland, OR

The Renewals Specialist is responsible for managing account renewals, coordinating with Customer Success and Account Executives to enhance the customer experience, drive subscription revenue, and facilitate contract processing. The role involves negotiation with customers, updating renewal forecasts, promoting upsells, and providing feedback on renewal processes.

The Bilingual Customer Support Engineer at FireMon provides exceptional customer support for technical issues related to FireMon products. Responsibilities include managing and prioritizing customer tickets, conducting troubleshooting, collaborating on projects, and maintaining high standards of customer service. This position also requires flexibility for on-call shifts in a 24/7 support environment.

The Customer Support Specialist is responsible for managing inbound and outbound calls, assisting customers during the loan processing stages, and ensuring documentation is appropriately followed up to advance loans towards final approval. They address customer inquiries, analyze information for accurate communication, and maintain customer service standards.

The Key Account Client Success Manager will ensure client satisfaction by onboarding new clients, building strong relationships, and facilitating the effective use of FranklinCovey's subscription services. The role involves conducting business reviews, advocating for client needs, and identifying upsell opportunities while contributing to collective client and team success.

As an Associate Customer Success Manager at Five9, you will serve as the primary contact for customers, addressing their needs, concerns, and questions regarding product functionality. You'll coordinate experiences with various teams, ensuring timely delivery of solutions and managing high-severity requests as they arise.

The Human Capital Specialist Classification role involves administering position classification principles and conducting job analyses to ensure compliance with regulations. Responsibilities include evaluating position descriptions, maintaining competitive levels, leading classification training, and providing classification support to management. The specialist must also consult with various branches to ensure adherence to classification standards and assist in workforce restructuring activities.

As a Technical Support Agent, you will manage inbound emails and chats to diagnose technical issues for merchants, collaborate with technical and engineering teams for escalations, perform quality assurance, and assist with documentation tasks.