Top Remote Entry Level Customer Success Jobs in Philadelphia, PA

As a Support Engineer at Sourcegraph, you'll handle customer inquiries, troubleshoot technical issues, and contribute to product improvements. You will engage with developers to understand their needs and work to enhance the customer experience through documentation and trend observation.

The Norwegian Fact Checker will read, assess, and rank Norwegian texts generated by AI models, while also writing short stories in Norwegian. They will provide expert feedback to help enhance AI performance and ensure factual accuracy in AI-produced content.

The Technical Customer Support Engineer at ClickHouse will provide excellent service to customers via various communication channels, triage support tickets, assist in pre- and post-sales activities, and collaborate with multiple teams. A strong emphasis is placed on building relationships and sharing knowledge within a global support environment.

The Customer Support Analyst I is responsible for resolving customer inquiries related to Cority's product suite, providing technical support, collaborating with other teams, and maintaining case records. This role requires troubleshooting basic issues, managing customer communications, and contributing to process improvements while working in a rotating shift schedule.

The Technical Support Engineer provides assistance to customers on Rocket Software products, helping with installation, configuration, and troubleshooting. Responsibilities include analyzing support requests, collaborating with internal teams, contributing to knowledge bases, and participating in product evaluations.

The Product Support Specialist will provide exceptional support to clients using Symplicity systems. Responsibilities include troubleshooting issues, training clients, performing data imports, participating in quality assurance, and collaborating with internal teams to ensure high levels of customer service.

The Executive Assistant will support the Chief Customer Officer and Senior Vice President of Sales by managing their calendars, coordinating travel, preparing presentations, and handling correspondence. This role requires strong organizational skills, high professionalism, and the ability to work collaboratively within a global team to facilitate efficient operations and support the sales function.