Top Remote Entry Level Customer Success Jobs in Miami, FL

As a Customer Support Engineer at Salsify, you will provide high-quality omni-channel support, manage customer queries, escalate issues when necessary, and help new team members through mentorship. An essential part of the role is to proactively enhance your knowledge of Salsify's platform and industry, contributing to customer satisfaction and support team development.

The Field Customer Success Manager is responsible for building relationships with key customers and helping them achieve business goals using Auctane products. This role involves analyzing accounts for efficiency and monetization opportunities, providing technical support, and ensuring customer satisfaction through exceptional service.

The Product Support Specialist at Datacor is responsible for providing assistance and troubleshooting support for the ERP system. This role includes educating clients on system functionality, resolving inquiries, maintaining communication regarding service requests, and collaborating with other teams to improve service quality and prevent incidents. Documenting support tickets and participating in process reviews are also key responsibilities.

As a Technical Support Agent, you will manage inbound emails and chats to diagnose technical issues for merchants, collaborate with technical and engineering teams for escalations, perform quality assurance, and assist with documentation tasks.

The position is for potential candidates interested in creating a role within the Measured organization, allowing flexibility to express their skills and interests.

The IVR Audio and Localization Specialist will manage multilingual audio IVR prompts, ensuring quality through QA and editing. Responsibilities include managing vendor relationships, gathering customer requirements, and assisting with dialogue design and localization.

As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.