Top Remote Senior Level Customer Success Jobs in Kansas City, MO

The PR Customer Success Lead will oversee a team of Campaign Managers, ensuring high performance in delivering effective public relations strategies. Responsibilities include monitoring account health, driving customer renewals, and collaborating with product teams to enhance feature adoption while fostering team growth through hiring and training.

The Senior Customer Success Manager at People.ai acts as a trusted advisor for enterprise and mid-market customers, overseeing account planning and success strategies. The role focuses on driving customer adoption by identifying expansion opportunities and ensuring measurable outcomes. Key responsibilities include maintaining relationships, executing engagement strategies, and collaborating with internal teams to optimize customer success and retention.

The Sr. Client Manager coordinates carrier relationships and leads client service teams for large accounts. Responsibilities include developing marketing strategies, reviewing risk maps, enhancing service delivery, and mentoring new colleagues. The role requires strong knowledge of insurance markets and excellent client service skills.

The Enterprise Customer Success Manager will manage a portfolio of complex accounts, focusing on user adoption, relationship management, and ensuring maximum ROI for customers. Responsibilities include hosting meetings, creating account plans, monitoring product usage, providing training, and aligning internal resources to drive customer success.

The Senior Client Relationship Executive is responsible for managing relationships and financial aspects with complex clients, ensuring client satisfaction and retention. This role involves collaboration with various departments to provide tailored solutions, achieve growth targets, and increase revenue through strategic partnerships and client education.

As a Senior Customer Success Manager, you will manage customer relationships, ensure product adoption, drive renewals and expansions, analyze customer journeys, and collaborate with various teams to enhance customer experience.

As a Senior Support Engineer at HashiCorp, you will troubleshoot complex issues related to Vault, engage with customers for debugging, document activities, collaborate with various teams, and contribute to product documentation. You will also mentor new hires and participate in on-call support rotations.