Top Remote Entry Level Customer Success Jobs in Detroit, MI

The Manager of Customer Success and Account Management oversees a team focused on enhancing client satisfaction with SmithRx's Pharmacy Benefit Management services. This entails setting team goals, improving customer satisfaction scores, and enabling successful account management through effective relationships and project coordination.

The role involves providing customer support via ticket, chat, and phone methods for top tier clients. Responsibilities include assisting customers by answering queries, resolving concerns, and optimizing their experience with the client’s products or services. The position is work-from-home with flexible scheduling.

The Customer Success Manager (CSM) manages the post-sales lifecycle for Enterprise customers, ensuring they maximize value from hardware and SaaS solutions, thus improving customer health, adoption, and engagement. Responsibilities include onboarding, managing customer engagements, addressing issues, and working collaboratively across teams to deliver value and influence product development.

Trainee position at Nagarro

As a Happiness Engineer, you will assist customers through various communication methods, solve technical issues, and provide proactive support to ensure a positive experience with our products. Strong communication skills and a customer-centric attitude are essential, along with experience in technical support or customer success, particularly with WordPress.

The Customer Implementation Specialist at Transfr will manage the setup and rollout of training solutions for clients, ensuring effective implementation and strong client relationships. Key responsibilities include on-site installation, client training, troubleshooting, and project coordination with internal teams. The role supports relationship management by regularly interacting with clients to ensure successful implementation and gather feedback for improvements.

The Outreach and Engagement Specialist will educate and enroll cancer patients into Colla Health’s behavioral health services through calls and digital outreach. This role involves managing patient inquiries, documenting interactions, and collaborating with healthcare providers to ensure patient support and care.