Top Remote Entry Level Customer Success Jobs in San Antonio, TX

The Graduate Customer Success Manager at Canonical will support customers by resolving ticket requests, onboarding new users, and improving documentation. The role focuses on ensuring customer satisfaction and success with Canonical's products, collaborating with sales and support teams to meet customer objectives, and engaging with various customer segments to identify risks and opportunities for improvement.

The Document Specialist will manage document processing, perform claim reviews, ensure data accuracy, and collaborate with teams to monitor the flow of files. Responsibilities include identifying bugs, conducting data entry, and supporting overall document management procedures.

The Customer Support Engineer resolves technical issues, assists customers with troubleshooting, manages complex cases, analyzes performance metrics, and provides in-depth product support and documentation. They optimize case handling and ensure adherence to best practices while collaborating with internal teams to enhance service delivery.