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Top Remote Entry Level Customer Success Jobs in San Antonio, TX
ModSquad is seeking Bilingual Mandarin/English Mod Contractors for Customer Support roles. Responsibilities include assisting customers via ticket, chat, and phone. Candidates should possess a positive attitude and be able to optimize clients' products and services. These are remote gigs with flexible schedules and require a dedicated workspace and specific technology.
The Billing Specialist at Constant Contact will handle customer billing inquiries, manage case queues, train new hires, and assist in resolving complex billing issues. They will also promote customer retention by identifying cancellation reasons and applying retention strategies, while collaborating across departments to enhance customer satisfaction.
The Retention Specialist at Constant Contact engages with customers to assist in retaining their accounts by demonstrating product value and addressing cancellation inquiries. The role involves building relationships, implementing retention strategies, and educating customers on tools and services to enhance their online marketing success.
The Implementation Specialist will work with project managers and business analysts to deliver solutions for manufacturing companies. Responsibilities include analyzing customer requirements, leading implementation workshops, troubleshooting, and providing excellent customer service.
The Associate Product Support Specialist provides software-related support to customers, troubleshooting issues, collaborating with product teams, and ensuring effective communication. This role involves creating documentation for software bugs and resolutions while working in a fast-paced environment.
The Client Success Executive (CSE) at Altera is responsible for building and maintaining client relationships, enhancing client satisfaction, and ensuring robust adoption of health IT solutions. The CSE conducts operational reviews, tracks performance against KPIs, and collaborates with clients and internal teams to deliver exceptional service and identify growth opportunities.
The Customer Success Representative will ensure the success of VotingWorks customers, particularly in New Hampshire, by providing technical support, training, and maintaining customer support systems. Responsibilities include account setup, election day support, and liaising with election officials.
The Graduate Customer Success Manager at Canonical will support customers by resolving ticket requests, onboarding new users, and improving documentation. The role focuses on ensuring customer satisfaction and success with Canonical's products, collaborating with sales and support teams to meet customer objectives, and engaging with various customer segments to identify risks and opportunities for improvement.
The Customer Success Manager will guide customers through their environmental sustainability journey by driving value through onboarding and user adoption of the Persefoni platform. They will serve as the primary contact for communication, manage risks, identify successful customers for advocacy, and collaborate with various teams for customer support and growth.
The Document Specialist will manage document processing, perform claim reviews, ensure data accuracy, and collaborate with teams to monitor the flow of files. Responsibilities include identifying bugs, conducting data entry, and supporting overall document management procedures.
The Customer Support Engineer resolves technical issues, assists customers with troubleshooting, manages complex cases, analyzes performance metrics, and provides in-depth product support and documentation. They optimize case handling and ensure adherence to best practices while collaborating with internal teams to enhance service delivery.
Top remote Companies in San Antonio, TX Hiring Customer Success Roles
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