Top Remote Entry Level Customer Success Jobs in Rochester, NY

The Field Customer Success Manager builds and maintains strong relationships with strategic customers, helping them achieve their business goals through Auctane's products. Responsibilities include researching accounts for efficiency, communicating with customers about savings, and collaborating with other departments for seamless service delivery.

The Product Support Specialist at Datacor will assist clients with support, maintenance, and troubleshooting of the ERP software, ensuring smooth operation and user education. The role involves addressing customer inquiries, documenting tickets and resolutions, and collaborating with cross-functional teams to deliver effective solutions and enhance customer satisfaction.

As a Technical Support Agent, you will manage inbound emails and chats to diagnose technical issues for our merchants, collaborate with technical and engineering teams, assist in quality assurance for new features, and help produce and update documentation.

At Measured, you have the unique opportunity to create your own role even if there is no specific opening that fits your background. This role encourages proactive candidates to share their interests and skills, allowing for personalized job creation.

The IVR Audio and Localization Specialist will manage multilingual audio IVR prompts, oversee QA and editing processes, coordinate with voice talent and localization vendors, and assist in IVR dialogue design and localization. This role requires strong communication skills and attention to detail.

As a Customer Success Representative, you will provide ongoing support and training to clients, ensuring their satisfaction with the company's products and services. You'll manage customer relationships, identify issues, and collaborate with teams to enhance customer experience.

This job position is for referred candidates to join an exclusive private job board created by the company. Candidates can showcase their talents and be considered for future opportunities, while receiving tailored job recommendations and communications about hot openings.