Top Remote Entry Level Customer Success Jobs in Portland, OR
The Customer Success Manager at Evolv is responsible for building strong relationships with customers, ensuring they derive maximum value from products and services. Key responsibilities include managing customer onboarding, developing engagement strategies, conducting performance reviews, and representing customer feedback to improve products and services.
As a Customer Success Engineer, you will support clients by managing their technical implementation and onboarding processes. You'll define their requirements, configure the Quantum Metric platform, and develop custom JavaScript functions for data analytics, ensuring clients achieve their digital strategy goals.
The Remote Online Chat Specialist answers live customer chats, addresses website navigation issues, and responds to service inquiries. They build relationships with customers, promote client products, and support the customer service team with various tasks. The role is focused on delivering exceptional customer service while maintaining a professional image.
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The Leave of Absence Specialist manages leave of absence processes for care professionals, ensuring compliance with laws and regulations, providing employee support during leave, and coordinating with stakeholders. The role includes mentoring junior team members and improving leave administration practices.
The Protocol Specialist identifies new opportunities within cryptocurrency, collaborates with engineering teams to ship projects, researches protocols, and engages with communities. They play a key role in supporting institutions and ensuring a good experience with newer networks and digital assets.
As an Implementation Specialist at BambooHR, you'll assist clients in onboarding HR software through effective communication, data importation, and providing insights on utilizing the software, while maintaining quality client relationships and continual learning about HR processes.
The Script Processing Representative contacts veterinary clinics to support and verify retail prescription requests, troubleshoot web order issues, escalate unresolved issues, and process nutrition prescription approvals through various communication methods.
The Customer Support Specialist will provide technical expertise to customers, troubleshoot platform issues, and assist with product feature utilization. Responsibilities include excellent communication, problem-solving, collaboration with other departments, and maintaining knowledge of Cision products.
As a Customer Success Associate at Cision, you will manage a portfolio of customers, focusing on building long-term relationships while ensuring their needs are met. You will drive software adoption, report on customer health, resolve technical requests, and facilitate client hand-offs, contributing to overall customer success.
The Technical Support Engineer role involves providing complex technical assistance to clients, resolving software and hardware issues, documenting incidents, collaborating with various teams, educating customers, escalating problems as necessary, and maintaining the knowledge base while ensuring optimal client success.
The Operational Readiness Specialist will develop and manage the knowledge management strategy, ensuring documentation is accurate and accessible. Key duties include administering the CCaaS platform, supporting new client implementations, and delivering training. The role focuses on enhancing processes, content creation, and collaboration across teams to improve operational efficiency.
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