Top Remote Entry Level Customer Success Jobs in Miami, FL

The Customer Support Specialist will serve as the primary point of contact for users and creators, addressing inquiries via live chat using Intercom. Responsibilities include troubleshooting issues, maintaining customer satisfaction, and collaborating with team members to provide effective solutions.

The Customer Success Manager at BuildOps will build relationships with key customer stakeholders, ensure product adoption, monitor customer metrics, collaborate with support teams, develop success plans, and advocate for customer needs. This role requires strong people skills and the ability to manage multiple accounts while being self-motivated in a fast-paced environment.

As a Customer Support Associate II, you will provide phone and email support for Enterprise Financials customers, perform troubleshooting, contribute to knowledge base improvements, and escalate issues as needed. You'll work closely with customers to resolve problems and ensure effective use of Payroll and TimeTracker products.