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Top Remote Entry Level Customer Success Jobs in Miami, FL
As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.
The Clinical Care Navigator will provide clinical support, psycho education, and coordinate referrals while managing calls in a clinical phone queue. The role involves assessing risks, providing crisis support, recommending plans of action, and ensuring timely connections to care. Effective communication and documentation skills are required for interacting with members and providers.
As a Strategic Customer Success Manager at Samsara, you will partner with complex customers, address their unique challenges, advise on leveraging Samsara solutions effectively to ensure customer renewals and expansions. You'll collaborate with cross-functional teams to enhance overall customer satisfaction and success in physical operations.
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As an Associate Customer Support Technician, you will assist customers via phone, email, and chat regarding software and hardware issues. Your role includes troubleshooting problems, documenting inquiries, and escalating unresolved issues while providing excellent customer service.
The Customer Success Manager is responsible for ensuring client satisfaction and building long-term relationships with SLED client accounts. This role involves coaching clients on SailPoint's solutions, monitoring account performance, providing strategic updates, and identifying opportunities for product usage expansion.
The Teaching Assistant will support students in Quantitative Reasoning courses, working with a group of 30-40 students online. Responsibilities include mentoring, grading, leading discussions, and hosting office hours, requiring a commitment of 8-10 hours per week.
Homeowner Support Specialist role at Hometap, responsible for providing outstanding customer support through inbound calls, emails, and chat. De-escalating challenges, documenting interactions, and improving processes. Collaborating with teams to enhance customer experience and resolve issues.
The Customer Experience Associate at Nourish will provide exceptional support to customers through various platforms, troubleshoot issues, document interactions in CRM systems, and collaborate with teams to improve services. This role focuses on delivering empathetic customer service and ensuring satisfaction with Nourish's nutrition platform.
The Customer Support Associate provides assistance to customers by handling inquiries and enhancing their experience. This role involves supporting calls, chats, and emails, resolving customer issues, and collaborating with team members to improve service quality.
The Customer Support Specialist will provide support to customers, troubleshoot technical issues, and help improve customer experiences while maintaining a professional attitude. They will act as a liaison between customers and various teams, become knowledgeable about SamCart's product, and master the use of humor in communication.
Top remote Companies in Miami, FL Hiring Customer Success Roles
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