Top Remote Entry Level Customer Success Jobs in Detroit, MI

The Network Onboarding Specialist at BILL is responsible for educating and retaining vendors on BILL's products, uncovering partnership opportunities, and making a significant number of outbound calls. The role supports post-sales activities and focuses on both customer and business success while thriving in a fast-paced fintech environment.

The Sister Study Interviewer conducts telephone interviews in accordance with survey protocols, maintains documentation, and ensures data confidentiality. They also read materials verbatim and accurately record the data. Good communication skills and a professional demeanor are essential, along with maintaining attendance and completing designated tasks.

The Customer Experience Representative handles incoming service calls and emails, resolves customer issues efficiently, documents claims patterns, and ensures customer satisfaction while meeting revenue goals. They contribute to process improvements and promote brand engagement.

As a Customer Success Manager at Runway, you will be the primary contact for enterprise customers, ensuring they have a positive experience and derive maximum value from the company's services. Your role will involve onboarding customers, strategizing for engagement and growth, and leveraging analytics to monitor customer health and satisfaction. Key activities include collaborating with teams on customer support, documenting success stories, and translating customer feedback into insights for product improvement.

Join Anteriad's Customer Success team to provide top-quality support for digital products, manage campaign life cycles, and work closely with customers and internal teams. Enjoy a flexible work environment with professional growth opportunities and comprehensive benefits.

As a Client Success Consultant, you will maintain client relationships, ensure software adoption, minimize churn, provide training, and communicate effectively with clients. You'll work cross-departmentally to improve client satisfaction and retention through proactive engagement and support.

The Customer Success Manager, Growth will manage and develop existing enterprise relationships, focusing on customer engagement and revenue growth through upselling and cross-selling. Responsibilities include anticipating customer needs, maintaining optimal product use, and ensuring timely account renewals while collaborating with internal teams to deliver solutions.