Top Remote Entry Level Customer Success Jobs in Baltimore, MD

As a Customer Support Engineer at Salsify, you will provide high-quality omni-channel support, manage customer queries, escalate issues when necessary, and help new team members through mentorship. An essential part of the role is to proactively enhance your knowledge of Salsify's platform and industry, contributing to customer satisfaction and support team development.

The Field Customer Success Manager is responsible for building relationships with key customers and helping them achieve business goals using Auctane products. This role involves analyzing accounts for efficiency and monetization opportunities, providing technical support, and ensuring customer satisfaction through exceptional service.

The Product Support Specialist at Datacor is responsible for providing assistance and troubleshooting support for the ERP system. This role includes educating clients on system functionality, resolving inquiries, maintaining communication regarding service requests, and collaborating with other teams to improve service quality and prevent incidents. Documenting support tickets and participating in process reviews are also key responsibilities.