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Top Hybrid Jobs in St. Louis, MO
The Digital Contact & Services Director leads data-driven strategies to enhance customer engagement through technology solutions in contact centers. Responsibilities include overseeing Cloud Contact Center operations, AI implementations, team guidance, and ensuring projects align with company goals while fostering innovation and efficiency.
As a Digital Contact & Services Manager, you will lead the development of AI solutions to enhance customer engagement, manage a team of AI consultants, and oversee the AI development lifecycle. Your role involves strategy development, stakeholder collaboration, and analysis of complex business problems to derive actionable insights.
As a Sales Development Representative, you will qualify inbound leads, set appointments for account executives, and support small business merchants. Your role includes understanding product offerings, managing a lead pipeline, and providing excellent customer service to potential sellers, all while aiming to achieve sales goals in a dynamic environment.
As a Sales Development Representative at Square, you will identify and qualify prospective inbound sellers, manage a pipeline of leads, and educate customers about Square's ecosystem of products. You will work in a dynamic environment, responding to marketing leads and setting appointments for account executives with merchants.
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The Technology Director will lead hands-on development, aligning technical execution with business goals, focusing on customer-centric solutions, building scalable products, and integrating AI technologies. This role entails collaborating with a small team to foster innovation and quickly prototype products based on user feedback while also guiding strategic technical direction.
The Manager Escalation Specialist will handle Tier 2 complaint escalations across multiple channels while providing guidance to front-line advocates. The role focuses on real-time de-escalation, adherence to compliance, and maintaining customer satisfaction. Responsibilities include managing escalated complaints, conducting root-cause analyses, and collaborating with various internal teams for continuous improvement.
The CX Strategist plans and executes coordinated marketing tactics across paid, earned, and owned media to achieve client KPIs. They monitor campaign performance, manage multiple projects, provide data-driven insights, and collaborate with clients and internal teams.
The Systems Administrator/Network Engineer Ops Lead will lead a team providing infrastructure and application support, interface with users and customer leadership, and ensure systems are configured and controlled. The role includes transitioning capabilities to cloud infrastructure and addressing security vulnerabilities while managing an agile team.
The Senior Actuarial Associate will be responsible for the valuation, analysis, and reporting of Retail Annuity Reserves. Responsibilities include creating valuation model inputs, maintaining valuation models, preparing actuarial memos, and assisting with audits. Continuous learning and actuarial exams through the Society of Actuaries are integral to career progression in this role.
Interns will perform various accounting responsibilities including responding to client requests, preparing tax returns, conducting audits, and identifying process improvements. They will gain hands-on experience in tax and audit work while developing key professional skills in a supportive environment.
The Property CAT Claims Director oversees operational management of the Property Catastrophe Claims organization, ensuring efficient claim file management and superior catastrophe response. Responsibilities include leading staff, developing business strategies, managing costs and claims expenses, and collaborating with internal and external partners for optimal response planning and execution. The role also involves coaching and mentoring claims professionals and providing support to senior leadership.
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