Top Hybrid Jobs in Nashville, TN

The Senior Lead Cloud Database Architect will collaborate with teams to address data challenges, execute data migrations, modernize database platforms, and implement data solutions such as data lakes and ETL pipelines. They will also provide consulting guidance and assist in planning and writing Statements of Work.

The Onsite Supervisor oversees daily operations at customer facilities, ensuring excellent service delivery, managing recruitment processes, and maintaining compliance with operational standards. They build relationships with clients, analyze booking reports, manage timekeeping for payroll accuracy, and track employee performance to meet customer satisfaction. Additionally, they support safety protocols and communicate status updates to the leadership team.

As a Customer Experience Associate, you will deliver exceptional service via phone, email, and text, resolving customer issues with empathy and accuracy. Your role includes documenting interactions, complying with company policies, and balancing multiple priorities while maintaining a positive customer relationship.

The Real-Time Analyst will manage the scheduling of agents, analyze real-time data to ensure optimal staffing levels, and provide performance reports to key stakeholders. This role entails monitoring daily attendance, coding exceptions, supporting users, and conducting audits to ensure data accuracy.

The Customer Experience Risk Mitigation Specialist at The Farmer’s Dog will manage and mitigate risks involving fraud and customer issues like negative reviews and reimbursements. This role requires proactive communication through various channels, using tools to monitor for potential fraud. Collaboration with other departments is key to ensuring customer satisfaction and trust is maintained throughout the service.