Top Hybrid Jobs in Minneapolis–Saint Paul, MN

As a Digital Contact & Services Director, you will lead the design and development of AI and technology solutions for contact centers, manage a global data and analytics team, and coordinate with stakeholders to drive user engagement and operational efficiency. Overseeing project delivery and team mentorship are key responsibilities.

The Digital Contact & Services Manager will lead a team focused on developing AI and Conversational AI solutions to enhance customer engagement. Responsibilities include managing the AI development lifecycle, collaborating with stakeholders, and utilizing data analytics to inform decision-making and improve business strategies.

The Customer Workflows Solution Sales Executive is responsible for overseeing Sales growth in State and Local Government markets within specified regions. Key responsibilities include driving new opportunities, strategizing account plans, supporting customers with digital transformation, collaborating with sales teams, and enhancing an inclusive workplace. This role demands strong domain expertise to ensure alignment with company values and successful strategy execution.

As a Tier 2 Customer Support Analyst at Center, you will engage with customers through multiple channels, troubleshooting and resolving their issues effectively while documenting each interaction. You will collaborate with internal teams to advocate for customers and contribute to the development of a scalable support organization.