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Top Hybrid Operations Manager Jobs in St. Louis, MO
The Digital Contact & Services Director leads data-driven strategies to enhance customer engagement through technology solutions in contact centers. Responsibilities include overseeing Cloud Contact Center operations, AI implementations, team guidance, and ensuring projects align with company goals while fostering innovation and efficiency.
As a Digital Contact & Services Manager, you will lead the development of AI solutions to enhance customer engagement, manage a team of AI consultants, and oversee the AI development lifecycle. Your role involves strategy development, stakeholder collaboration, and analysis of complex business problems to derive actionable insights.
The Technology Director will lead hands-on development, aligning technical execution with business goals, focusing on customer-centric solutions, building scalable products, and integrating AI technologies. This role entails collaborating with a small team to foster innovation and quickly prototype products based on user feedback while also guiding strategic technical direction.
The CX Strategist plans and executes coordinated marketing tactics across paid, earned, and owned media to achieve client KPIs. They monitor campaign performance, manage multiple projects, provide data-driven insights, and collaborate with clients and internal teams.
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The Senior Actuarial Associate will be responsible for the valuation, analysis, and reporting of Retail Annuity Reserves. Responsibilities include creating valuation model inputs, maintaining valuation models, preparing actuarial memos, and assisting with audits. Continuous learning and actuarial exams through the Society of Actuaries are integral to career progression in this role.
The Global Implementation Manager will lead strategic initiatives for Block's Customer Operations by managing complex projects across diverse geographies. Responsibilities include project documentation, assessing business impacts, coordinating management efforts, and presenting updates to executives. The role requires experience in fintech and collaboration with BPO providers.
The Global Implementation Manager will lead and manage the implementation of customer operations strategic initiatives on a global scale, overseeing project management efforts, creating project documentation, and presenting updates to executives. This role requires experience in fintech, project management methodology, and working with BPO providers.
The Property CAT Claims Director oversees operational management of the Property Catastrophe Claims organization, ensuring efficient claim file management and superior catastrophe response. Responsibilities include leading staff, developing business strategies, managing costs and claims expenses, and collaborating with internal and external partners for optimal response planning and execution. The role also involves coaching and mentoring claims professionals and providing support to senior leadership.
The Audit Manager will oversee audit engagements, manage multiple teams, and ensure compliance with GAAP and FASB standards. The role includes risk assessment, client interaction, and involvement in community and business development activities.
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