Top Remote Entry Level Customer Success Jobs in Charleston, SC

The Strategy Coordinator will manage client accounts, optimize marketing campaigns, collaborate with teams, report on metrics, and identify growth opportunities.

In this role, you will provide customer support via phone, chat, and ticketing, ensuring high customer satisfaction while utilizing your Mandarin and English fluency.

As a CPC Processor Customer Support, you'll manage medical record requests, handle calls, and document information using multiple platforms in a high-volume call center environment.

Lyra is seeking individuals to build AI-powered communication software focused on sales and customer success in a remote team environment. They emphasize the importance of team quality over size and offer competitive compensation alongside flexible work arrangements.

As a Customer Experience Representative, you will support clients and advocates through phone, email, and chat, ensuring satisfaction and resolving inquiries.

Support Analysts communicate with Customers, resolve technical issues, provide best practices, and participate in onboarding and training efforts while gathering feedback for product improvements.

The Coordinator, Appeals Management will handle denied patient referrals, research insurance claims, compile documents for appeals, and ensure compliance with HIPAA regulations while communicating with clients and insurance companies.

As a CRM Coordinator, you'll support and execute CRM campaigns, maintain processes, schedule campaigns, assist with reporting, and collaborate across teams to enhance customer experiences.

The role involves responding to customer inquiries, resolving issues, maintaining customer satisfaction, and documenting interactions using CRM tools.

Evaluate AI communication for tone and empathy, identifying errors and writing samples to model ideal interactions, while maintaining scoring consistency with the team.