Top Tech Jobs & Startup Jobs in India

Provide technical customer support for Esko Prepress Engines and related software. Resolve complex issues, manage deployments, communicate progress, anticipate customer challenges, and drive problems to resolution. Build trusted customer relationships, improve support processes, collaborate with internal subject matter experts, and help customers maximize software value. The role requires fluent English, web application knowledge, 24/7 rotational shift and weekend availability, and hybrid work.

Leads the enterprise Workday Center of Excellence, overseeing technical execution, integrations, applications, orchestrations, automation, AI enablement, release testing, data governance, security, and compliance. Partners with HR, Finance, Technology, senior management, and the PMO to align Workday solutions with business objectives. Manages and mentors the technical team, drives innovation, and evaluates emerging Workday capabilities.

Develops and maintains Microsoft Power Platform solutions, including Power Apps, Power Automate workflows, and Power BI dashboards. Manages Dataverse and Dataflows, integrates applications with Microsoft and external systems through APIs, and supports deployment across development, testing, and production environments. Responsibilities also include documentation, testing, training, troubleshooting, maintenance, and translating business requirements into reliable digital solutions.

Analyzes digital employee experience data from tools such as 1E DEX, ServiceNow, and SCCM; identifies issues and improvement opportunities; translates business requirements into technical specifications; collaborates with automation teams on remediation solutions; performs testing; maintains documentation; and reports on experience improvements. The role also provides subject matter expertise, supports stakeholders, and drives continuous process improvement.

Design and deliver governed Microsoft Power Platform solutions, including Copilot Studio agents, Power Apps, Power Automate workflows, Dataverse integrations, custom connectors, and REST APIs. Lead discovery sessions, analyze business processes, configure security and ALM, troubleshoot Microsoft ecosystem issues, and create reusable documentation and support materials. The role also includes client demonstrations, training, governance coaching, proof-of-concept work, and collaboration with AI, Microsoft 365, full-stack, and DevOps teams.

Create and maintain call center staffing schedules, manage real-time workforce coverage, monitor operational metrics, and recommend staffing adjustments. Administer workforce management systems, support shift and vacation bidding, troubleshoot service impacts with technical teams, communicate performance results, and contribute to system projects and standard work documentation.

Provides first-line global IT support through remote and on-site troubleshooting of hardware, software, operating systems, wired and wireless networks. Manages support requests, SLAs, ticket documentation, asset inventory, onboarding, account provisioning, MDM, security compliance, and knowledge-base maintenance. Participates in IT upgrades, migrations, implementations, and continuous learning initiatives while delivering customer-focused technical assistance.

Leads Frost & Sullivan’s Chemicals Growth Advisory practice by driving strategic client engagements, executive relationships, revenue growth, consulting quality, thought leadership, and talent development. Owns practice performance, expands strategic accounts, develops new advisory offerings, and translates market trends into commercial opportunities. The role requires extensive consulting or advisory experience, manufacturing industry knowledge, strong analytical and communication skills, networking ability, and executive-level client engagement.

Own the vision, strategy, roadmap, delivery, adoption, and lifecycle of Hansen’s enterprise AI agent platform. Translate customer and market needs into prioritized backlogs and release plans, guide the platform from innovation through secure production and BAU, and coordinate engineering, architecture, and global product stakeholders. Lead and coach a cross-functional team while balancing customer value, commercial priorities, technical complexity, governance, and measurable outcomes.

Manage customer tickets and resolve questions across phone, email, and chat. Escalate complex issues, build client relationships, identify platform bugs with technical teams, and provide excellent customer experiences. The role requires learning email marketing, marketing automation, e-commerce, DNS, HTML, and API concepts. It involves working independently in a hybrid office environment, with possible weekend or night shifts.