Top Operations Jobs in Bangalore

Leads global securities operations across custody services, asset servicing, trade support, and settlements. Oversees post-trade processing, reconciliations, exceptions, controls, risk, regulatory compliance, capacity planning, transformation, financial management, and service-level performance across India, the Philippines, and the United States. Manages 8–12 senior managers and approximately 230 indirect reports while developing talent, improving processes, and coordinating enterprise initiatives.

Supports the securities trade and settlement lifecycle, including trade validation, processing, reconciliation, exception resolution, and transaction monitoring. Reviews securities and cash records, investigates discrepancies, maintains operational controls, and escalates issues when needed. The role also supports custodial operations, client onboarding, process improvements, and updated procedures while collaborating with internal teams and external customers in a deadline-driven environment.

Leads process optimization and operational excellence across R&D functions by redesigning workflows, identifying automation and AI opportunities, developing dashboards and technical prototypes, and embedding governed data into scalable solutions. Partners with business, data, and technology stakeholders to improve efficiency, adoption, reporting, and decision-making. Establishes process KPIs, supports pilots and post-implementation assessments, maintains documentation, and enables teams to independently apply process improvement methods.

Leads Takeda’s Data and Quantitative Sciences organization in India, overseeing site leadership, workforce strategy, recruitment, onboarding, capability development, organizational effectiveness, strategic operations, transformation, and delivery excellence. Partners with global DQS leaders, HR, talent acquisition, GCC leadership, and enterprise stakeholders to scale the India hub, develop talent pipelines, manage operational risks, and align local execution with global R&D priorities.

Leads pension transfer and withdrawal operations, managing workflow execution, queues, capacity, controls, reconciliations, exceptions, vendors, and customer outcomes. Coaches and develops team members while ensuring service-level performance and audit-ready escalations. Drives process improvement and automation initiatives, including requirements definition, delivery tracking, reporting, dashboard development, and measurement of efficiency, quality, and turnaround-time improvements.

Supports managed fund operations through reconciliation, transaction data entry and validation, trade affirmation, NAV production, trial balance reconciliation, and operational reporting. The intern works with Enfusion and industry-standard trade and reporting platforms in a controlled SOC 1 Type II environment. The role requires finance or accounting knowledge, strong Excel skills, attention to detail, process discipline, communication, and the ability to meet daily market cutoffs.

Own Salesforce CRM and pipeline hygiene, sales forecasting, renewal and account-management operations, quote workflows, and revenue reporting. Lead cross-functional projects, provide ad hoc analysis, support Deal Desk processes, and ensure accurate quotas, expansions, upsells, and book-of-business metrics. The role requires strong Salesforce governance and automation expertise, stakeholder influence, and collaboration with senior leadership while working remotely on EMEA hours.

Supports APJ territory planning, Salesforce deployment, account routing, reporting, data hygiene, process documentation, and automation improvements. Partners with Field Sales, Sales Operations, Revenue Strategy, and Sales Systems while responding to routing questions and maintaining accurate account data. This early-career role requires Salesforce familiarity, spreadsheet skills, attention to detail, and clear asynchronous communication. Prior territory operations experience is not required.

Manages Circle Payments Network’s 24/7 payment operations, including shift coverage, live queue performance, escalations, investigations, SLA metrics, quality control, analyst training, SOPs, and process improvements. The role leads operations analysts, handles complex cross-border payment issues, coordinates escalations with Engineering, Product, and partners, and owns operational reporting and documentation.

Supports hedge fund and asset manager middle- and back-office operations, including reconciliations, data entry, trade affirmation, NAV production, corporate actions, settlement workflows, and operational reporting. The intern works in Enfusion and industry-standard trade platforms while developing knowledge of fund accounting, financial statements, asset classes, and controlled operational processes.

Supports hedge fund and asset manager middle- and back-office operations, including transaction reconciliation, data entry and validation, trade affirmation, NAV accounting, trial balance reconciliation, and operational reporting. The intern works with Enfusion and industry-standard trade platforms while learning fund operations, settlement lifecycles, corporate actions, and controlled operating procedures.

Build and operationalize AI-powered outbound systems that automate account sourcing, contact acquisition, research, prioritization, personalization, sequencing, and engagement. Integrate Salesforce, Marketo, Clay, enrichment, and engagement tools to improve pipeline generation and seller productivity. Prototype, deploy, measure, and iterate reliable GTM workflows using AI, automation, APIs, webhooks, and lightweight scripting while partnering with Marketing, Sales, RevOps, and Data teams.

Own partner onboarding, portal access, agreements, data quality, and operational support. Maintain Salesforce and partner systems, troubleshoot access and deal registration issues, coordinate compliance workflows, support partner communications, issue authorization letters, and improve self-service adoption and reporting across the global partner ecosystem.

Supports Portfolio Services operations by developing SOPs, playbooks, process maps, and business continuity documentation. Maintains operational data, dashboards, reports, talent profiles, Teams and SharePoint environments, and administrative records. Assists with budgets, recruitment tracking, training coordination, and resource allocation. Identifies process improvements and implements AI and automation initiatives while supporting the launch of a new business line and coordinating cross-functional stakeholders.

Manage case routing and SLAs, assign cases to engineers, handle severity/expired/misrouted cases, coordinate callbacks and escalations, communicate with customers and support teams, and identify service improvements. Work shifts and engage managers during high-impact situations.

Supports end-to-end implementation of healthcare program launches across messaging, IVR, and operational platforms. Responsibilities include configuring campaigns and journey logic, building IVR and onboarding flows, monitoring data pipelines, troubleshooting technical issues, supporting migrations, and maintaining product documentation. The role coordinates medical, film, translation, engineering, research, and delivery teams to ensure launches are tested, reliable, and delivered on schedule.

Monitor dashboards, respond to alerts, manage ticket-based production and hosting support, troubleshoot technical issues with Engineering and Incident Management, facilitate outage bridge calls, communicate with customers and vendors, and document processes. The role requires foundational networking, Linux, infrastructure, and network security knowledge, along with strong written and verbal English communication skills.

Manage live customer support operations across global teams, channels, and locations. Monitor ticket volumes against forecasts, adjust staffing allocations, evaluate schedules, maintain service-level performance, and coordinate communication across internal and BPO teams. The role also handles customer queries, monitors customer experience KPIs and scorecards, and provides actionable performance insights in a 24x7 rotational-shift environment.

Provides customer support through live chat, helping customers troubleshoot wireless internet products and services. The role emphasizes meaningful customer engagement, positive interactions, and resolving technical issues while representing client brands. Candidates should be positive, energetic, and ready to support customers in a fast-paced customer experience environment.

Leads operations team leaders to deliver high-quality, cost-efficient services within budget and performance standards. Responsibilities include staff coaching, regulatory and quality compliance, risk reduction, process improvement, change implementation, CAPA investigations, project management, financial resource monitoring, and KPI delivery. The role requires experience managing AML, KYC, or transaction-monitoring teams, financial markets knowledge, strong change and people-management skills, and an ICSA or IAQ qualification with a compliance module.

Manage subscription and contract renewal operations, including renewals data, CRM and ERP systems, installed-base records, processes, reporting, forecasting, purchase orders, invoicing, and customer licensing. The role optimizes workflows, audits data, develops dashboards, evaluates automation, and collaborates with sales, finance, account managers, and channel partners to align renewals performance with business goals.

Lead IT operations to ensure reliability, security, and performance of cloud systems, end-user devices, and collaboration platforms. Provide end-to-end employee support, administer identity, endpoint and device management, drive migrations and automation, manage IT asset governance, participate in audits, and cover rotational shifts and weekend on-call duties to support a global workforce.

Processes liability-related documentation and service requests from branches within defined turnaround times. Verifies document accuracy, completes data entry, resolves queries with branch teams, maintains processing records for audit and compliance, and supports operational reporting using computer systems.

Processes liability-related documentation and service requests from branches, verifies accuracy and completeness, meets turnaround times, resolves documentation queries, maintains processing records for audit and compliance, and performs data entry and reporting using desktop systems.

Leads a team of up to 10–12 Customer Operations Associates supporting customers and insurance agents. Responsibilities include people management, coaching, scheduling, hiring, quality assurance, performance monitoring, process improvement, knowledge-base development, cross-functional issue resolution, and capacity planning. The role also serves as a subject matter expert on products, policy systems, and agent platforms while improving service quality, customer satisfaction, and operational scalability.