Top Operations Jobs in Bangalore

Provide systems and production support for infrastructure: troubleshoot OS/hardware/network issues, write Ansible playbooks, develop observability dashboards (Grafana/Splunk/ServiceNow), follow ITSM processes, analyze performance trends, and coordinate with multiple support teams to resolve incidents and recommend process improvements.

Lead CPQ strategy and roadmap, own Quote-to-Cash platform architecture, manage a team of analysts and managers, drive cross-functional alignment, implement governance/data standards, measure CPQ performance with KPIs/OKRs, and deliver large-scale systems and change-management programs to improve quoting accuracy and sales velocity.

Supports customers with fraud and claims inquiries in a call center environment. Captures claim information, researches account activity, provides status updates, resolves routine issues, applies regulatory and VISA rules, identifies discrepancies, and escalates complex questions. The role requires accurate data entry, analytical problem-solving, strong communication, multitasking, and flexibility for varied shifts and overtime.

Performs routine clerical and operations support tasks, including receiving, logging, batching, distributing, filing, photocopying, answering phones, and managing incoming and outgoing mail. Works under close supervision, follows established procedures, receives regular direction, and escalates questions or issues to experienced staff. Requires at least six months of operations support experience or equivalent education, training, military experience, or work experience.

Lead governance and oversight for CIB Operations by executing control testing, risk reviews, incident and issue management, and compliance mandates. Coordinate global Book of Work, engage stakeholders, monitor metrics and KRIs, and manage scheduling, tracking, and reporting of control activities across US, EMEA, and India.

Support Operations Excellence for Industrial Solutions by driving continuous improvement, KPI/OKR management, escalation resolution, billing accuracy, small/medium project delivery, vendor and SRM oversight, system maintenance, budget/resource planning, training programs, and cross-functional coordination to ensure operational efficiency and customer satisfaction.

The Compliance Manager oversees KYC operations, manages a team conducting due diligence, and enhances compliance processes using technology. Responsibilities include regulatory oversight, process improvement, and cross-functional collaboration.

Assess and test control environments to identify gaps and drive remediation aligned with SOX and regulatory frameworks. Execute testing, document processes and evidence, lead walkthroughs, validate issues, collaborate with control owners, and propose testing improvements to strengthen compliance and operational risk controls.

Support implementation and daily validation of business applications and infrastructure; monitor and remediate scheduled batch jobs and incidents; assess impact of changes and new tools; audit critical system deliveries; collaborate with stakeholders and engineering teams to reduce outages and present remediation recommendations.

Lead and operate a 24x7 India-based NOC, managing L1/L2 shifts, SLA performance (MTTA/MTTR), incident and major-incident response, runbook quality, and continuous reliability improvements while liaising with US leadership and cross-functional engineering teams.

Investigate and resolve complex fraud and claims cases by authenticating customers, de-escalating sensitive situations, using multiple systems to decision cases, contacting third parties as needed, mentoring junior staff, and recommending process improvements to reduce risk and improve customer experience.

You will design and implement payment operations processes, drive efficiency, validate data accuracy, and ensure cross-functional alignment across teams.

Lead systems operations efforts including incident and problem management, production support, system and network planning, runbooks/SOPs, automation, monitoring (observability), MIM leadership, and collaboration with engineering to maintain application health and meet SLAs.

Manage day-to-day office operations in Datadog's Bangalore office: welcome visitors, handle service tickets, vendor coordination, inventory and pantry management, safety protocol implementation, event planning, floor walkthroughs, and support office moves and build-outs to maintain a productive, clean workplace.

Provide L2 production support for NetCracker BSS components, lead incident triage and root-cause analysis, manage mid- and month-end bill runs, perform Unix/Linux administration and scripting, coordinate releases and patches, maintain runbooks, and act as primary escalation and customer-facing technical contact in a 24/7 environment.

Drive operational efficiency for partner account management by identifying workflow bottlenecks, implementing automations (including GenAI), managing technical projects, establishing SOPs and metrics, and leading change across cross-functional teams to scale partner content launches and account operations.

Lead operational health, governance, and continuous improvement for endpoint and collaboration environments. Own device lifecycle, provisioning, endpoint governance, and M365 platform operations. Track KPIs/SLAs, partner with Security/IAM/Compliance, drive automation and operational readiness, and advise leadership on service health and transformation.

Serve as an Application Owner for Engineering Operations, managing technology asset lifecycle, vendor onboarding, and compliance with technology controls. Liaise between engineering, product, legal, risk and suppliers to document architectures, identify compliance gaps, convert gaps into engineering requirements, prioritize remediation, and identify automation opportunities to reduce recurring control issues.

Manage a Systems Operations team to monitor and maintain enterprise systems and infrastructure. Drive operational stability, incident/problem/change management, automation, observability, and efficiency improvements. Engage stakeholders, allocate resources, mentor staff, and implement governance to meet business objectives and reduce incident volume.

The Technical Operations Center Analyst ensures high availability and performance of production systems, monitors incidents, resolves technical requests, and maintains operational documentation.

Lead global Revenue Operations across Sales Technology, SalesOps, and Compensation. Own GTM tech stack, territory and quota design, forecasting, compensation policy, and AI transformation from pilot to adoption. Build and lead a global multi-function team, run annual/quarterly/weekly operating cadences, and drive measurable revenue outcomes and system integrity.

Provide customer support through live chat, troubleshoot wireless internet products and services, and create positive customer interactions. The role requires an energetic, engagement-focused approach while assisting clients’ customers and resolving their concerns. Startek offers competitive compensation, benefits, and a friendly work environment.

Lead deal desk and commercial operations for B2B SaaS: review and approve complex deals, support renewals/expansions/amendments, advise Sales on pricing and risk, own proposals/cost estimates, manage quoting and contract accuracy, produce RFP/RFI responses, and drive process and tooling improvements.

The BizOps Manager will architect and strategize Salesforce environments, automate workflows, manage stakeholder alignment, and optimize business processes for global operations.

The Analyst supports daily operational execution, including data checks, trade lifecycle coordination, reconciliations, and process improvement initiatives. They also prepare operational reports and assist in audit readiness.