Top Operations Jobs in Bangalore

Own end-to-end technology change management: approve high-impact changes, run CABs, engage stakeholders, enforce ITIL-aligned controls, consult on ServiceNow change design, and prevent change-related escalations.

The Securities Operations Associate is responsible for managing trade lifecycles, ensuring efficient processing and settlement of securities transactions and resolving issues that arise.

Process and support routine to moderately complex institutional trades, resolve issues with peers and managers, review time-sensitive documents, support audits, ensure compliance and corporate governance, and interact with internal and external customers following established policies and procedures.

Manage a Systems Operations team to monitor and maintain enterprise systems and infrastructure. Drive operational stability, incident/problem/change management, automation, observability, and efficiency improvements. Engage stakeholders, allocate resources, mentor staff, and implement governance to meet business objectives and reduce incident volume.

Perform moderately complex operations duties supporting a service center or department: collect data, prepare operational reports and input forms, coordinate projects, use internal systems, furnish information, and provide policy guidance to employees while adhering to risk and compliance requirements.

Enter check data (amount and MICR) when OCR fails, ensuring speed and accuracy. Escalate discrepancies, support process improvements, and follow risk/compliance controls. Night/early-morning rotational shifts required.

The Technical Operations Center Analyst ensures high availability and performance of production systems, monitors incidents, resolves technical requests, and maintains operational documentation.

Provide L2 production support for NetCracker BSS components, lead incident triage and root-cause analysis, manage mid- and month-end bill runs, perform Unix/Linux administration and scripting, coordinate releases and patches, maintain runbooks, and act as primary escalation and customer-facing technical contact in a 24/7 environment.

Execute and assess automated and application control tests, evaluate control design and effectiveness, identify gaps, drive remediation, collaborate with business and technology teams, and perform quality control reviews of testing workpapers to improve risk management.

Lead CPQ strategy and roadmap, own Quote-to-Cash platform architecture, manage a team of analysts and managers, drive cross-functional alignment, implement governance/data standards, measure CPQ performance with KPIs/OKRs, and deliver large-scale systems and change-management programs to improve quoting accuracy and sales velocity.

The Compliance Manager oversees KYC operations, manages a team conducting due diligence, and enhances compliance processes using technology. Responsibilities include regulatory oversight, process improvement, and cross-functional collaboration.

Support Operations Excellence for Industrial Solutions by driving continuous improvement, KPI/OKR management, escalation resolution, billing accuracy, small/medium project delivery, vendor and SRM oversight, system maintenance, budget/resource planning, training programs, and cross-functional coordination to ensure operational efficiency and customer satisfaction.

As a Senior KYC Operations Analyst, you'll conduct detailed onboarding, enhance due diligence, and monitor high-risk client relationships, ensuring compliance and conducting investigations.

Assess and test control environments to identify gaps and drive remediation aligned with SOX and regulatory frameworks. Execute testing, document processes and evidence, lead walkthroughs, validate issues, collaborate with control owners, and propose testing improvements to strengthen compliance and operational risk controls.

Assess and test control environments for compliance and operational risk (including SOX), execute test plans, document findings, lead walkthroughs, validate issues, drive remediation, and improve testing methods and reporting.

Lead and operate a 24x7 India-based NOC, managing L1/L2 shifts, SLA performance (MTTA/MTTR), incident and major-incident response, runbook quality, and continuous reliability improvements while liaising with US leadership and cross-functional engineering teams.

You will design and implement payment operations processes, drive efficiency, validate data accuracy, and ensure cross-functional alignment across teams.

Lead infrastructure monitoring, troubleshoot and resolve complex network and hosting issues, perform protocol analysis, manage incidents, configure and deploy hardware/software, develop automation scripts, maintain backup and disaster recovery plans, collaborate with vendors and teams, document issues, and lead IT projects and upgrades.

Monitor and maintain network and infrastructure performance, troubleshoot routers/switches/servers, respond to incidents, perform protocol analysis, configure and deploy hardware/software, maintain backup and disaster recovery plans, document issues and reports, collaborate with vendors and teams, co-lead IT projects, and develop automation scripts to improve operations.

Coordinate and manage major incident response and service restoration for infrastructure and applications. Monitor incidents and performance, document causes and resolutions, produce operational reports and insights, engage vendors and technical teams, and support ITSM process governance and continuous improvement to reduce service disruptions.

Lead operational health, governance, and continuous improvement for endpoint and collaboration environments. Own device lifecycle, provisioning, endpoint governance, and M365 platform operations. Track KPIs/SLAs, partner with Security/IAM/Compliance, drive automation and operational readiness, and advise leadership on service health and transformation.

Lead operational transformation by redesigning workflows, standardizing SOPs, building governance and risk frameworks, driving automation and cross-functional execution to improve payroll reliability and reduce incidents.

Provide post-transactional support for card products by processing high-volume transactions, researching and resolving card/account issues, supporting settlements and reconciliations, ensuring regulatory compliance, maintaining documentation, meeting SLAs, escalating complex issues, and contributing to process improvements and departmental initiatives.

Provide L3 mainframe batch and console operations support: monitor consoles, manage JES2/MVS jobs and batch cycles (ZEKE/OPC/TWS), perform JCL overrides, job recovery, IPL and HMC tasks, spool and subsystem management, incident escalation, and 24x7 production support to meet SLAs.

The Operations Senior Analyst will create data models, provide insights on resource utilization, and develop implementation plans for staffing and capacity models, while building relationships with cross-functional teams.