Top Technical Support Engineer Jobs in Bangalore

Seeking a Linux & Mac Specialist to manage, optimize, and secure Linux-based systems, performing installation, troubleshooting, and automation tasks.

As a Senior Technical Support Engineer for Cortex Xpanse, you'll troubleshoot security integration issues and provide advanced support for attack surface management, ensuring optimal security for customers' internet-facing assets.

Provide advanced technical support to customers and partners, handling escalations and ensuring efficient case management and technical issue resolution.

Provide technical support to customers, manage support cases, troubleshoot issues, and publish technical documentation. Ensure timely resolution of issues and provide configuration best practices.

Provide technical support for Cortex XSOAR; troubleshoot issues, manage escalations, document actions, and facilitate root cause investigations.

The Technical Support Specialist, Tier 1 provides initial technical support to customers via phone, email, or chat, resolves inquiries, documents interactions, and collaborates with higher tiers for complex issues.

Provide technical and network problem resolution for end-users, diagnosing issues, engineering solutions, and communicating effectively in a user-friendly manner.

The Technical Support Engineer will assist clients with inquiries, provide technical support, manage issues through resolution, and uphold high service standards while maintaining internal communication.