Top Operations Manager Jobs in Hyderabad

Responsible for leading global technical operations teams, overseeing incident response, managing SLAs, and ensuring system stability for SEI's production technology ecosystem.

Lead day-to-day operations, manage and develop Team Leaders, monitor KPIs/SLA compliance, analyze performance data, implement process improvements, coordinate with Training & Quality, and serve as second-level escalation for stakeholders.

The Go-To-Market Operations Manager will build and manage GTM operations, enhancing pipeline efficiency and automating workflows to improve sales performance.

Lead the Partner Help Desk team to manage partner deal registrations, partner agreements, portal and workflow issues. Oversee case queues, improve processes, document procedures, train and coach staff, handle escalations, collaborate cross-functionally, and provide coverage during peak periods.

Lead and manage customer experience operations across omnichannel touchpoints, driving process improvements, team performance, and digital transformation to deliver CX insights and service excellence for client accounts.

The Operations Manager will manage team operations, enhance revenue cycle efficiency, and communicate effectively with stakeholders while ensuring team performance and engagement.

The Operations Analyst III drives digital service operations, integrating AI and analytics to optimize customer experiences and performance metrics across digital channels, while collaborating with cross-functional teams for effective delivery and improvement.

Manage end-to-end operations for a RA product, including disbursement, compliance control, issue resolution, and process automation improvements.

Lead and manage a Functional Support Consultant team for SaaS products, driving team performance, SLAs, escalations, and operational excellence. Oversee ticket queues, prioritize issues, coach staff, collaborate cross-functionally, and advocate for customers to improve product and support outcomes.

The role involves managing end-to-end operations including warehousing, logistics, inventory management, and SAP transactions while optimizing costs and improving processes across multiple locations in India.

Lead and manage technical operations, client engagement, and technical sourcing for staffing solutions. Coordinate with clients and internal teams to source, train, and deploy technical talent, ensuring service delivery and operational efficiency across accounts.

Manage operational performance and drive improvements in regional operations by implementing system-level fixes, analyzing issues, and collaborating with cross-functional teams to enhance workflows.

Serve as regional single point of contact for support operations; manage incident lifecycle and prioritization, ensure SLA compliance, coordinate stakeholders and IT/dev teams, lead L1/L2, drive root cause analysis and continuous improvement using ITIL practices.

The Manager of Operations for Renewables will oversee wind assets, ensure compliance, track performance, and manage stakeholder relationships while handling various operational and administrative tasks.

Lead and mentor a team delivering and supporting enterprise collaboration platforms (Microsoft 365, Teams, SharePoint, Power Platform, Slack, Five9). Own 24x7 operational coverage, incident/escalation management, platform governance, integrations, vendor relationships, and service improvement using ITSM/ITIL processes and Jira. Drive automation, monitoring, SLAs, reporting, and participate in migrations, consolidations, and platform modernization.

As a Senior Operations Manager, you will supervise P&L reporting, reconcile actual vs. estimated P&L, analyze traders' risk positions, drive process improvements, and manage team activities in a Global Markets environment.

Lead and manage a customer support operations team delivering omnichannel customer experiences. Oversee live chat support and troubleshooting for wireless internet products, drive CX insights, ensure high-quality engagement, and support digital transformation initiatives using AI-enabled tools and orchestration.

Lead strategy and execution for virtual and physical card products, managing end-to-end launches, vendor and partner relationships (issuers, processors, BIN sponsors, manufacturers), wallet integrations, commercial negotiations, card production and fulfillment, and build scalable SOPs while monitoring performance and driving operational improvements.

Lead and develop a support and operations team to improve SLA compliance, KPIs, and customer satisfaction. Drive process improvements, cross-functional collaboration, training, and technical initiatives (SQL, reporting, APIs, frontend/backend) to deliver measurable business impact.

Own and improve operational processes for TradFi products (equities, ETFs, tokenized equities). Manage reconciliations with clearing brokers, corporate actions, clearing & settlement, break investigations, SOPs, controls, and cross-functional support for Product, Tech, Compliance, and Customer Support.

The Project Manager for Content Operations at Khan Academy will coordinate state documentation, manage content hygiene, handle Jira tickets, and oversee intern tasks while ensuring cross-functional project tracking and platform alignment.

As a Senior Revenue Operations Manager, you will optimize workflows across Marketing, Sales, and Customer Success, improve data integrity, and enhance tools like HubSpot to drive revenue growth.

Lead Pune-based service desk operations, enforce ITSM processes, meet SLA and backlog targets, drive KB/SOP adoption and automation, coach and expand Tier 1/2 capabilities, coordinate escalations with US leadership, and report on support health to improve service.

Provide customer support and resolve customer queries via inbound calls. Empathize with customers, research and troubleshoot issues, identify solutions, and deliver high CSAT. Must be able to work US shifts in a 24x7 environment.