Top Customer Support Jobs in Hyderabad

Manage a team of customer support agents, improve operational metrics, coach team members, and analyze performance gaps. Utilize various tools for tracking performance and collaboration.

The Associate Manager, Customer Support will lead a customer support team, manage performance metrics, coach team members, collaborate cross-functionally, and optimize customer experience processes.

As a Customer Support Specialist, you will handle customer inquiries via phone, chat, and email, ensuring high-quality support and resolution. You need at least 2 years of experience.

The Customer Support Senior Team Lead will lead teams to enhance customer experiences, oversee KPI evaluation, manage budgets, and participate in hiring and training. They will foster collaboration and maintain communication across teams.

Join the Customer Response team as a Support Engineer, providing customer support for VoIP and IVR products, troubleshooting issues, and ensuring customer satisfaction.

Provide technical support and issue resolution to clients via live chat, phone, and email, ensuring excellent service and accuracy.

In this role, you will provide customer support via phone, chat, and ticketing, ensuring high customer satisfaction while utilizing your Mandarin and English fluency.

Provide Tier 2 phone and email customer support in German for an e-commerce client, ensuring outstanding customer experiences.

Team Lead managing support agents, evaluating performance, coaching, addressing escalated tickets, and improving processes, while maintaining customer satisfaction.

As a Senior Support Engineer, you will manage support cases, resolve product issues, maintain knowledge content, and ensure customer satisfaction through effective communication and collaboration with engineering.

Act as first point of contact for customers, resolving technical issues with mobile and web apps, ensuring high-quality support.

Lead the support team, ensure exceptional customer service in a B2B SaaS environment, and collaborate with various teams to improve service delivery.

The Customer Support Engineer provides technical support for mobile applications, resolves customer issues, maintains documentation, and collaborates with teams to ensure customer satisfaction.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

Provide phone support for customers needing assistance with insurance processes when agents are unavailable. Requires strong data entry and multitasking skills.

ModSquad seeks Tier 2 customer support contractors to assist clients with inquiries via phone, chat, and tickets, focusing on firearms knowledge.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.