Top Customer Support Jobs in Hyderabad

Oversee the Tier 1 Biller Support team, managing workflows, escalations, schedules, performance, training, and incident processes. The manager monitors support metrics, handles complex tickets, improves processes, coordinates biller and payer communications, and generates regular reports. The role requires understanding SaaS solutions, payment processing, ACH and card transactions, customer support operations, and supervisory practices.

Client-facing role managing post-sales relationships for Monster.com customers (HR/recruiters). Drive product adoption through trainings, proactive follow-ups, usage reporting, renewals, upsells, issue resolution, and collaboration with Sales, Product, Technical, Marketing, and Support teams to optimize CSAT and FCR.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

Provides multilingual customer support and issue resolution through live chat, phone, and email. The role processes requests, troubleshoots technical issues, verifies client documents, escalates cases through Salesforce or Jira, communicates status updates, prepares reports, and meets customer service KPIs.

Manage and coordinate customer service support staff to ensure outstanding service while meeting company objectives and enhancing operational efficiencies.

Provide customer support in Korean and English, assist with technical issues, and ensure positive user experiences via messaging.

As a Customer Support Engineer, you will resolve customer technical issues, perform installations, upgrade systems, and support field services while maintaining customer relationships.

The role focuses on providing excellent customer support and fostering positive client relationships while ensuring employee satisfaction and a healthy work environment.

As a Customer Support Executive at Teleperformance, you will provide exceptional customer experience management and support to global clients. You'll work in a supportive environment focusing on employee satisfaction and community contributions.

Lead and manage technical support for Zenoti’s cloud-based platform, handling high-priority escalations, SLAs, cross-team coordination, hiring and training support staff, and ensuring customer satisfaction and problem resolution.