Top Customer Support Jobs in Hyderabad

Manage and coordinate customer service support staff to ensure outstanding service while meeting company objectives and enhancing operational efficiencies.

Provide first-class support to paid-plan SME members via phone and other channels, nurture relationships, resolve issues, identify upsell/usage opportunities, work shifts/weekends, and use data to inform member engagement and plan optimization.

Provide Level 2 support to SME members across phone, chat and email; troubleshoot product issues, spot recurring problems, produce reports, give product feedback to Product and Ops, mentor Level 1 colleagues, and help improve workflows.

The Team Manager Customer Experience will oversee customer support operations, ensuring high customer satisfaction through effective communication and problem-solving in a 24/7 environment.

The Team Manager Customer Experience is responsible for providing customer support, resolving queries via calls, and ensuring high CSAT scores by building trust and understanding customer needs.

The Manager Customer Experience Operations role focuses on providing customer support, resolving inquiries, and ensuring high customer satisfaction scores through effective communication and problem-solving in a 24/7 environment.

Manage customer support by resolving queries, building trust, and maintaining high customer satisfaction scores. Flexibility for 24/7 shifts is required.

Provide customer support by resolving customer queries over calls, maintaining high customer satisfaction, and troubleshooting issues.

The role involves providing customer support through calls, resolving queries, building trust with customers, and achieving high CSAT scores. Flexibility for 24/7 shifts is required.

Manage a customer support team, resolving queries, building customer trust, and ensuring high Customer Satisfaction scores while working flexible hours.

The Team Manager for Customer Experience is responsible for providing support to customers, resolving queries, and ensuring high customer satisfaction levels while adapting to a 24/7 work schedule.

The role focuses on providing excellent customer support and fostering positive client relationships while ensuring employee satisfaction and a healthy work environment.

As a Customer Support Executive at Teleperformance, you will provide exceptional customer experience management and support to global clients. You'll work in a supportive environment focusing on employee satisfaction and community contributions.

Lead and manage technical support for Zenoti’s cloud-based platform, handling high-priority escalations, SLAs, cross-team coordination, hiring and training support staff, and ensuring customer satisfaction and problem resolution.

The Customer Support Specialist will provide excellent service to paid account members, manage relationships, identify pain points, and optimize the customer experience, all while aiming to generate revenue for Tide.

Client-facing role managing post-sales relationships for Monster.com customers (HR/recruiters). Drive product adoption through trainings, proactive follow-ups, usage reporting, renewals, upsells, issue resolution, and collaboration with Sales, Product, Technical, Marketing, and Support teams to optimize CSAT and FCR.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

Provide tier-2 technical support for Revinate's SaaS products: own tickets end-to-end, troubleshoot web/email and PMS issues, document findings, escalate bugs to Product/Engineering, collaborate with global Customer Success to improve processes and reduce ticket volume.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

Provide customer support in Korean and English, assist with technical issues, and ensure positive user experiences via messaging.

The Customer Support Engineer will provide technical support, collaborate with teams, maintain documentation, and ensure customer satisfaction in using mobile security solutions.

As a Customer Support Engineer, you will resolve customer technical issues, perform installations, upgrade systems, and support field services while maintaining customer relationships.