Top Operations Jobs in Hyderabad

Lead and mentor an operations team, resolve complex escalations, improve processes, provide training and daily work leadership, collaborate with peers and internal customers, and ensure compliance with policies and risk programs.

Lead end-to-end major problem management for high-severity technology incidents: conduct RCA deep-dives, document root causes and CIs in ITSM, drive corrective/preventive actions, coordinate with incident, platform, change, risk, and vendor teams, and report status and remediation to senior leadership.

Lead India & Philippines Fraud & Claims operations (~3,500 staff), setting strategy, risk and control frameworks, driving transformation, stakeholder engagement, regulatory liaison, talent development, vendor management, and operational efficiency to protect customers and the firm.

The role involves leading systems operations and managing channels. Responsibilities include overseeing processes, optimizing systems, and ensuring effective channel performance.

The Platform Operations Engineer supports applications in an enterprise environment, resolves technical issues, performs upgrades, and mentors team members.

Coordinate and facilitate incident response: open communication channels, connect on-call engineers, document incidents in real time, support post-mortems and problem tracking, maintain runbooks and incident tooling, gather metrics and draft stakeholder updates.

The FinCrime Operations Team Lead manages a team of analysts to mitigate financial crime risks, ensuring operational efficiency and compliance. Responsibilities include team leadership, operational management, and performance oversight while fostering a collaborative and proactive work environment.

Lead and build a Deactivations KYC Operations team focused on enhanced due diligence and risk assessment. Manage people and performance, design processes and QA frameworks, handle complex escalations, collaborate with stakeholders, and drive continuous improvement and training to ensure regulatory compliance and mitigate financial crime risk.

Perform operational tasks for routine and moderately complex institutional trades; review time-sensitive documents; support audits; address compliance and governance issues; interact with internal and external customers; collaborate with peers and managers to resolve issues and follow policies and procedures.

Oversee technology operations to ensure reliable IT services: manage incident/change processes, lead operations teams, coordinate vendors, drive process improvements, and maintain operational performance and budgets.

Lead the AML Investigations team by managing operations, developing effective processes, and ensuring compliance while improving team performance and customer experience.

Lead large-scale systems operations initiatives, drive resolution of major incidents across APAC/EMEA, consult on system/network design, improve processes, and collaborate with engineering, platform, and business teams to support enterprise production systems.

Lead a team of KYC Analysts to perform customer due diligence, manage performance and quality, drive process improvements, handle escalations, coach staff, maintain regulatory compliance, and deliver operational insights.

Lead and manage multiple KYC Operations Senior Team Leads to drive operational excellence, performance, compliance with KYC/AML regulations, process improvements, and cross-team initiatives. Own area strategy, people development, stakeholder communication, audit readiness, and KPI delivery.

Execute daily payment processing tasks to ensure timely global fund flows, meet SLAs and KPIs, detect and escalate complex issues, follow procedures, and support stakeholders. Provide customer-first operational support across time zones, occasionally working weekends and holidays.

The Senior Operations Manager oversees vendor and facility management, ensuring smooth business operations, compliance, and high standards. Responsibilities include budget control, safety management, leadership, project management, and enhancing employee experience.

This position involves assisting with daily operations and administrative tasks to ensure smooth workflows within the organization.

The role involves overseeing Salesforce architecture, defining integration architecture, designing automation, resolving complex system issues, and establishing data governance standards. The position requires strategic planning aligned with growth targets and mentoring other system administrators.

Lead and coach a team of KYC analysts to perform customer due diligence, ensure regulatory compliance, run quality assurance, improve processes, manage KPIs, handle escalations, and collaborate with stakeholders to mitigate financial crime risk.

Lead technical operations for Magnite in India, focusing on integrations, optimisation, and strategy while guiding clients and stakeholders on ad tech solutions.

Lead and scale KYC operations across APAC, setting strategy, governance, and metrics. Manage 150+ in-house and outsourced staff to drive compliance, quality, speed and cost-efficiency, partner with Product and Risk/Compliance, optimize onboarding, manage vendors, and implement data-driven improvements to reduce false positives/negatives and improve customer experience.

Operate and govern the ServiceNow CMDB, improve data quality, control changes, enable AI-driven automation/agents for CI enrichment and remediation, support ITSM/ITAM integration, and partner with infrastructure and application teams.

Provide inbound/outbound customer service and technical support via calls, email, chat or web. Resolve routine and complex customer issues, meet KPIs, document interactions, maintain product knowledge, escalate when needed, offer additional products/services, and possibly moderate sensitive user-generated content. Must multi-task, rotate shifts, and work independently or on a team.

Coordinate and track client-impacting incidents, escalate and follow up for timely resolution, maintain documentation and dashboards, support root cause analysis, communicate with stakeholders, and drive process and operational improvements.

Support deal structuring and bookings accuracy by reviewing customer agreements, applying bookings policy, partnering with Deal Desk and cross-functional teams, maintaining Salesforce opportunities, resolving post-close issues, managing RevOps tickets, and creating enablement materials to improve operational efficiency and revenue integrity.