Top Operations Jobs in Hyderabad

Performs routine operational and administrative activities, organizes data, prepares reports and presentations, submits information through internal systems, and supports project tracking. Provides accurate information to internal partners, answers routine policy questions, escalates complex matters, and helps maintain accurate, timely, and compliant business processes in a hybrid environment.

Processes customer payments accurately and consistently, meets daily SLAs and KPIs, identifies and escalates complex payment issues, communicates with regional operations teams, follows operational procedures, and tracks critical updates. The role supports global payment processing across currencies and time zones, helping customers receive funds faster while contributing to team performance and seamless movement of money.

Processes and reviews securities operations activities involving account opening and maintenance, cash operations, cash management, onboarding, due diligence, risk controls, exception resolution, and operational reporting. Supports alternative investment administration, testing, process migrations, documentation, and continuous improvement while collaborating with clients, counterparties, auditors, and internal stakeholders. Provides guidance to less-experienced team members without formal management responsibility.

Provide frontline desktop and IT operations support for Mac and PC users: respond to tickets, troubleshoot hardware/software/network issues, manage assets and onboarding/offboarding, escalate to systems administrators, maintain documentation, and support a remote distributed workforce while aligning with ISMS practices.

Supports APJ territory planning, Salesforce deployment, account routing, reporting, data hygiene, process documentation, and automation improvements. Partners with Field Sales, Sales Operations, Revenue Strategy, and Sales Systems while responding to routing questions and maintaining accurate account data. This early-career role requires Salesforce familiarity, spreadsheet skills, attention to detail, and clear asynchronous communication. Prior territory operations experience is not required.

Manage international recruitment and visa documentation operations, including candidate file verification, follow-ups, deployment tracking, payment reconciliation, collections, ageing reports, and MIS reporting. Coordinate with recruitment, visa, and operations teams to ensure files are complete, accurate, and processed on time.

Manage 4–5 team leads, oversee workflows and procedures, monitor performance metrics and budgets, prepare operational reports, identify process improvements, recruit and train staff, implement incentives, and maintain a positive work environment. The role requires strong team management, communication, presentation, and data interpretation skills, along with a graduate degree in MBA or PGDM.

Manage 4–5 team leads, execute workflows and procedures, oversee recruitment and training, monitor performance metrics, control operating costs and resources, prepare reports, identify process improvements, and maintain a motivated, positive work environment.

Supports RSM’s Office of Risk Management by maintaining entity management data, conducting independence and conflict searches, researching internal databases, preparing reports, monitoring assignments, and assisting engagement teams with independence procedures. The role also provides stakeholder support, communicates findings, maintains confidentiality, and identifies process improvement opportunities.

Monitor Microsoft Teams Rooms and audiovisual infrastructure in a 24x7 remote operations environment. Investigate alerts and incidents, perform structured fault isolation, execute approved remote remediation, validate recovery, document incidents in ITSM systems, manage SLAs and escalations, and communicate with resolver teams. Identify recurring issues, maintain operational ownership through resolution or transfer, and provide feedback on runbooks and knowledge articles.

Operate and support mainframe production, QA, and test environments. Responsibilities include monitoring batch jobs, troubleshooting JCL abends, managing datasets, coordinating job restarts and recoveries, administering OPC/TWS scheduling, supporting NDM/Connect:Direct transfers and PDX deployments, handling ITSM incidents, and assisting with weekend IPL activities. The role coordinates with development, storage, infrastructure, and client teams to maintain system availability and meet service-level timelines.

Supports end-to-end Life and Annuity operations, including death claims, benefit payments, annuitization, payouts, policy servicing, surrenders, withdrawals, and pension processing. Responsibilities vary by level from transaction processing and issue resolution to team leadership, SLA and quality management, compliance, audit readiness, training, reporting, stakeholder engagement, and process improvement.

Provides live floor support for fraud voice operations, handling escalations, transaction verification, account containment, and customer de-escalation. Coaches agents, supports probing during high-risk calls, monitors CSAT, AHT, and FCR, and partners with Quality Assurance on call calibration, compliance, and performance improvement.

Provides floor support, coaching, feedback, and learning sessions to customer service agents. Monitors team performance, quality scores, service levels, and operational metrics; handles production and escalated calls; ensures prompt escalations; analyzes process issues; and supervises the team when the Team Captain is absent.

Supports global travel program operations by resolving employee travel issues, coordinating with BCD Travel, administering Concur profiles and access, preparing reports, monitoring hotel supplier compliance, maintaining documentation, and assisting with system testing, training, change management, and process improvements.

Supports order-to-cash operations by processing contracts, invoices, billing transactions, subscriptions, renewals, and credits. Administers opportunities, quotes, contracts, and customer records in Salesforce and Workday while ensuring data accuracy, compliance, and operational efficiency. Partners with Sales, Customer Success, Finance, and Legal to resolve requests and improve processes through continuous improvement, Lean methodologies, root cause analysis, and emerging technologies.

Monitors support queues, staffing levels, schedule adherence, and incoming volumes in real time. Identifies resource constraints, manages call-outs and schedule adjustments, escalates issues, and recommends staffing changes to protect customer response times. Responsibilities also include workforce forecasting, seasonal planning, occupancy analysis, personnel movement monitoring, and communicating operational trends to support leadership. The role may include after-hours and holiday coverage aligned with U.S. business hours.

Provides Level 1 customer and carrier-partner support for Twilio phone number operations. Handles email inquiries, troubleshoots product and service issues, monitors queues and SLAs, logs and categorizes interactions, performs root-cause analysis, and escalates complex issues to Level 2. The role requires managing international stakeholders, learning complex processes, collaborating with technical teams, and delivering timely, empathetic support while identifying process improvements.

Manage end-to-end settlement of global Bond and Repo trades, including trade validation, settlement instructions, exception resolution, failed-trade investigation, and operational risk control. Ensure regulatory and SOP compliance, maintain process documentation, support data-driven operating improvements, reduce manual workflows, and collaborate with stakeholders to enhance efficiency and service quality.

The posting provides extensive information about Quess Corp and its business services divisions but does not specify job-specific responsibilities for the Assistant Manager, Operations, Women First role. The position appears to involve supporting operational activities within the organization.

Support customers through live chat by engaging in meaningful interactions and troubleshooting issues with wireless internet products and services. The role requires positive, energetic customer engagement and a commitment to creating strong customer experiences. Responsibilities focus on resolving customer concerns, providing assistance, and supporting client customer-service objectives.

Lead the transformation of Technology Operations across Platform/DevOps, Corporate IT, and Operational Excellence. Define the target operating model, develop leaders, advance Platform Engineering and self-service, improve incident and change management, and strengthen reliability, resilience, risk management, and regulatory readiness. The role owns operational metrics, business continuity, disaster recovery, vendors, budgets, and cross-functional executive partnerships while scaling technology operations for production-critical financial infrastructure.

Oversee telecom service and account operations as the primary customer contact. Manage SLAs, KPIs, OLAs, contracts, escalations, incident/problem/change processes, risk mitigation, reporting, negotiations, and continuous service improvements. Lead internal and external teams, strengthen customer relationships, and develop business cases for network solutions. The role requires extensive large-scale managed-services experience, telecom technology expertise, and strong customer-facing leadership.

Own and optimize end-to-end Demand-to-Retention revenue processes, including pipeline management, forecasting, CPQ, quote-to-cash, renewals, and expansion. Analyze revenue metrics, improve workflows and controls, translate business requirements into Salesforce and CPQ configurations, support compliance governance, and drive adoption of new processes and systems. Partner cross-functionally with Sales, Finance, Legal, IT, and customer operations in a SaaS environment.

Leads the establishment and day-to-day operation of CTI’s Pune AV office. Responsibilities include setting up processes, overseeing AV rack building and equipment readiness, managing vendors, suppliers, facilities, budgets, and teams, coordinating with engineering, sales, service, installation, project management, and international teams, and ensuring efficient, high-quality project delivery while supporting long-term business growth.