Top Operations Manager Jobs in Bangalore

Manages customer-facing licensing operations, including contract validation, order management, billing execution, credit approvals, pipeline tracking, and escalated customer service. Oversees service metrics, process improvements, compliance, stakeholder communication, and operational risk across Microsoft enterprise customer accounts. Provides expertise on Volume Licensing contracts, quotes, invoices, and amendments while supporting sales teams and customers during evening shifts.

Manages commercial operations for client accounts, coordinating corporate functions and account leadership to achieve strategic and financial objectives. Responsibilities include facilitating cross-functional reviews, preparing client discussions, managing commercial processes, supporting PMO activities, coordinating issue resolution, driving transformation and process adoption, and measuring account experience improvements. The role requires strong financial planning and analysis knowledge, stakeholder management, client relationship skills, and proficiency with Excel and Power BI.

Lead APAC operational programs and processes across financial operations, process improvement, operational performance, project delivery, and operating model effectiveness. The role drives compliance with global standards and SOX controls, monitors regional metrics, coordinates transformation initiatives, embeds operational changes, and provides performance reporting. It requires strong stakeholder management, media agency knowledge, financial operations understanding, and project and program management capabilities.

Manages customer-facing Microsoft licensing operations, including contract validation, order management, pipeline tracking, billing execution, credit approvals, and escalations. Oversees customer service operations, monitors KPIs, resolves issues, improves processes, and advises internal stakeholders, field sellers, partners, and enterprise customers on compliant operational solutions.

Leads process optimization and operational excellence across R&D functions by redesigning workflows, identifying automation and AI opportunities, developing dashboards and technical prototypes, and embedding governed data into scalable solutions. Partners with business, data, and technology stakeholders to improve efficiency, adoption, reporting, and decision-making. Establishes process KPIs, supports pilots and post-implementation assessments, maintains documentation, and enables teams to independently apply process improvement methods.

Leads a team of Risk Operations Associates handling escalations, partner onboarding assessments, and complex risk inquiries. The role manages coaching, performance goals, operational delivery, process improvements, risk detection strategies, and compliance guidance. It partners with globally distributed stakeholders and GTM teams to balance risk mitigation with customer experience. Candidates need 5+ years of people management experience in risk or operations, strong communication skills in English and Spanish, and experience launching or improving operational processes.

Leads operations team leaders to deliver high-quality, cost-efficient services within budget and performance standards. Responsibilities include staff coaching, regulatory and quality compliance, risk reduction, process improvement, change implementation, CAPA investigations, project management, financial resource monitoring, and KPI delivery. The role requires experience managing AML, KYC, or transaction-monitoring teams, financial markets knowledge, strong change and people-management skills, and an ICSA or IAQ qualification with a compliance module.

Supports APJ territory planning, Salesforce deployment, account routing, reporting, data hygiene, process documentation, and automation improvements. Partners with Field Sales, Sales Operations, Revenue Strategy, and Sales Systems while responding to routing questions and maintaining accurate account data. This early-career role requires Salesforce familiarity, spreadsheet skills, attention to detail, and clear asynchronous communication. Prior territory operations experience is not required.

Oversee telecom service and account operations as the primary customer contact. Manage SLAs, KPIs, OLAs, contracts, escalations, incident/problem/change processes, risk mitigation, reporting, negotiations, and continuous service improvements. Lead internal and external teams, strengthen customer relationships, and develop business cases for network solutions. The role requires extensive large-scale managed-services experience, telecom technology expertise, and strong customer-facing leadership.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Manages Circle Payments Network’s 24/7 payment operations, including shift coverage, live queue performance, escalations, investigations, SLA metrics, quality control, analyst training, SOPs, and process improvements. The role leads operations analysts, handles complex cross-border payment issues, coordinates escalations with Engineering, Product, and partners, and owns operational reporting and documentation.

The posting provides extensive information about Quess Corp and its business divisions but does not specify the Assistant Manager’s operational responsibilities, qualifications, work location, compensation, travel expectations, or clearance requirements.

The posting provides extensive information about Quess Corp and its business services but does not specify duties, qualifications, compensation, or work conditions for the Assistant Manager, Operations role.

Supports and coordinates operational activities for a business services organization. The description provides extensive employer and service-line information but does not specify concrete day-to-day duties, qualifications, technologies, compensation, travel, or clearance requirements for the Assistant Manager role.

The posting provides extensive information about Quess Corp and its business services divisions but does not specify job-specific responsibilities for the Assistant Manager, Operations, Women First role. The position appears to involve supporting operational activities within the organization.

The posting provides extensive information about Quess Corp and its business divisions but does not specify the Assistant Manager’s operational responsibilities, qualifications, reporting structure, location, compensation, or work conditions.

Supports account leadership and commercial functions by coordinating cross-functional reviews, client preparation, PMO activities, commercial processes, issue resolution, transformation initiatives, and account-experience improvements. The role facilitates stakeholder alignment, tracks risks and timelines, drives responses to client commercial matters, and uses financial analysis, planning, Excel, and Power BI to support strategic and financial objectives.

Leads and scales OneTrust’s India-based IT delivery organization, overseeing endpoint operations, Jira and Jira Service Management administration, business systems support, service quality, capacity planning, escalations, and continuous improvement. The role translates global IT standards and roadmaps into reliable local execution, manages distributed teams, develops talent, coordinates with global technology leaders, improves automation and self-service, and monitors operational metrics, security, compliance, and customer experience.

Manages Level 1 and Level 2 service desk operations, client support, service-level achievement, team performance, coaching, compliance, risk, documentation, and stakeholder communication. Sets service desk strategy, analyzes performance data, manages priorities, advocates for resources, and ensures customer expectations and operational standards are met.

Supports Portfolio Services operations by developing SOPs, playbooks, process maps, and business continuity documentation. Maintains operational data, dashboards, reports, talent profiles, Teams and SharePoint environments, and administrative records. Assists with budgets, recruitment tracking, training coordination, and resource allocation. Identifies process improvements and implements AI and automation initiatives while supporting the launch of a new business line and coordinating cross-functional stakeholders.

Manages day-to-day operations, performance reporting, process improvement, team leader development, training compliance, timekeeping issues, stakeholder escalations, and KPI/SLA performance. Leads teams toward targets, partners with Training and Quality, supports operational strategy deployment, and identifies performance or process gaps. The role requires shifting evening schedules in the Philippines and collaboration with onshore stakeholders.

Lead and grow a team of 3–7 Operations Associates owning parts of the supply chain. Manage vendor and customer communications, handle escalations, set and track metrics, plan headcount, solve logistical issues, and drive cost and margin improvements while working night shifts.

Support customers through live chat by engaging in meaningful interactions and troubleshooting issues with wireless internet products and services. The role requires positive, energetic customer engagement and a commitment to creating strong customer experiences. Responsibilities focus on resolving customer concerns, providing assistance, and supporting client customer-service objectives.

Leads an enterprise fraud detection team responsible for identifying and preventing fraudulent activity, managing investigations, meeting service-level agreements, and maintaining quality and regulatory controls. Oversees hiring, coaching, staffing, performance management, training, process improvements, technology initiatives, and executive reporting. Partners with internal stakeholders and technical teams to improve fraud detection effectiveness, resolve sensitive issues, and drive scalable, compliant operations.

Serves as the strategic operations and communications partner to the R&D Site Lead and leadership team. Translates global and site strategy into action, facilitates planning and governance, manages project portfolios, supports executive communications and site events, leads organizational change, coordinates employee engagement initiatives, and oversees site logistics and leadership support. The role operates across functions and time zones, requiring discretion, strong writing, stakeholder management, and execution without formal authority.