Top Customer Support Jobs in Bangalore

Provides Tier 1 technical support to SaaS customers through email, phone, chat, and remote sessions. Troubleshoots macOS, MDM, directory services, iOS management, software management, APIs, and user lifecycle issues. Manages high-priority tickets, reproduces defects, collaborates with engineering and product teams, supports customer onboarding, maintains knowledge-base content, and participates in on-call coverage.

Coordinates customer support and service activation for a global cybersecurity platform. Reviews and categorizes URLs, routes inbound inquiries, partners across teams to deliver technical services, and manages customer communications for migrations and infrastructure changes. Requires at least two years of customer service or support experience, networking fundamentals, strong customer interaction and project-management skills, and the ability to learn processes quickly. AI-tool proficiency, TCP/IP knowledge, CCNA certification, and high-touch technical engagement experience are preferred or advantageous.

Provide Tier 1 email-focused application support, document and track customer issues, escalate bugs to second-line, update customers, collaborate with teams, educate users, meet KPIs, and support rotating shifts including holidays.

The job involves AR calling related to hospital and physician billing. Candidates with relevant experience are encouraged to apply during the walk-in drive.

Provide frontline technical support for insurance software via phone, chat, and email. Troubleshoot and resolve basic issues, document interactions in CRM, attach or draft KB articles, escalate complex problems, participate in training and product testing, meet SLA and customer satisfaction targets, and work rotational IST shifts.

The Team Manager Customer Experience will oversee customer support operations, ensuring high customer satisfaction through effective communication and problem-solving in a 24/7 environment.

The Manager Customer Experience Operations role focuses on providing customer support, resolving inquiries, and ensuring high customer satisfaction scores through effective communication and problem-solving in a 24/7 environment.

The Team Manager Customer Experience is responsible for providing customer support, resolving queries via calls, and ensuring high CSAT scores by building trust and understanding customer needs.

Manage customer support by resolving queries, building trust, and maintaining high customer satisfaction scores. Flexibility for 24/7 shifts is required.

Provide customer support by resolving customer queries over calls, maintaining high customer satisfaction, and troubleshooting issues.

The role involves providing customer support through calls, resolving queries, building trust with customers, and achieving high CSAT scores. Flexibility for 24/7 shifts is required.

Manage a customer support team, resolving queries, building customer trust, and ensuring high Customer Satisfaction scores while working flexible hours.

The Team Manager for Customer Experience is responsible for providing support to customers, resolving queries, and ensuring high customer satisfaction levels while adapting to a 24/7 work schedule.

As a Customer Support Technician, you'll provide exceptional customer service, troubleshoot technical issues, and escalate complex problems, ensuring customer satisfaction through effective communication.

As a Customer Support Technician, you'll assist customers via phone, chat, or email, resolving basic technical issues and providing excellent service while escalating complex problems.

Provides technical support for Verint software, analyzing, troubleshooting, testing, and resolving customer issues involving applications, data sources, integrations, and infrastructure. Communicates case progress according to SLAs, documents incidents, coordinates escalations, creates knowledge-base articles, maintains product expertise, and delivers internal training. Requires customer service and software troubleshooting experience, Windows and Active Directory knowledge, schema and query interpretation, strong communication, and flexibility for on-call support.

Own moderately complex customer engagements from configuration and integration through deployment and incident response. Support onboarding, troubleshooting, AI-enabled solutions, and reliable enterprise platform implementations. Create reusable templates, automation, documentation, API examples, and operational runbooks. Lead incident triage, communicate with customers and internal teams, improve delivery processes, and mentor newer Customer Engineers.

The Customer Support Associate will handle customer queries across chat, voice, and email, conduct surveys, and manage user issues with strong communication skills and problem-solving abilities.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

The Customer Support Engineer will respond to technical support issues, manage customer relationships, and oversee technical operations, ensuring customer satisfaction and product adoption.

Lead, mentor, and scale a global Customer Support organization, managing high-performing teams and enhancing customer experiences while collaborating cross-functionally to improve operational excellence.

Provide bilingual customer support for a music streaming platform, assisting customers in Chinese and English via messaging, troubleshooting issues, and ensuring a quality experience.

The Customer Operations & Support Specialist manages customer interactions, oversees the Order-to-Cash process, collaborates with teams, and drives continuous improvement in customer service and fulfillment.

Provides multilingual customer support and issue resolution through live chat, phone, and email. The role processes requests, troubleshoots technical issues, verifies client documents, escalates cases through Salesforce or Jira, communicates status updates, prepares reports, and meets customer service KPIs.

Manage a team of support engineers for AspenTech DGM software to ensure timely issue resolution meeting SLOs, coach and develop staff, handle escalations, liaise with other departments, drive training and adoption, and improve support processes through automation and best practices.