Top Customer Support Jobs in Bangalore

Provide frontline technical support for insurance software via phone, chat, and email. Troubleshoot and resolve basic issues, document interactions in CRM, attach or draft KB articles, escalate complex problems, participate in training and product testing, meet SLA and customer satisfaction targets, and work rotational IST shifts.

The Customer Support Representative provides client assistance through login help, password resets, account maintenance, and technical troubleshooting while ensuring positive customer experiences and maintaining records.

As a Customer Support Technician, you'll provide exceptional customer service, troubleshoot technical issues, and escalate complex problems, ensuring customer satisfaction through effective communication.

As a Customer Support Technician, you'll assist customers via phone, chat, or email, resolving basic technical issues and providing excellent service while escalating complex problems.

As an Associate Customer Support Technician, you will provide excellent customer service and troubleshoot basic technical issues for software products, escalating more complex problems as needed while ensuring a seamless user experience.

The role involves providing tier 1 email support to customers, documenting issues, improving customer satisfaction, and collaborating with the team.

The Customer Support Manager will lead and manage daily operations, develop procedures, mentor agents, and enhance overall customer experience through effective strategies and processes.

The Associate Customer Support Technician will provide customer service, troubleshoot technical issues, and assist with product inquiries while maintaining high customer satisfaction scores.

The job involves AR calling related to hospital and physician billing. Candidates with relevant experience are encouraged to apply during the walk-in drive.

The Analyst, Customer & Product Support ensures excellent customer service and technical support, helping clients maximize their use of AlphaSense's platform and collaborating with product and engineering teams for improvements.

The Customer Support Engineer will respond to technical support issues, manage customer relationships, and oversee technical operations, ensuring customer satisfaction and product adoption.

Lead, mentor, and scale a global Customer Support organization, managing high-performing teams and enhancing customer experiences while collaborating cross-functionally to improve operational excellence.

The Team Manager Customer Experience will oversee customer support operations, ensuring high customer satisfaction through effective communication and problem-solving in a 24/7 environment.

The Manager Customer Experience Operations role focuses on providing customer support, resolving inquiries, and ensuring high customer satisfaction scores through effective communication and problem-solving in a 24/7 environment.

The Team Manager Customer Experience is responsible for providing customer support, resolving queries via calls, and ensuring high CSAT scores by building trust and understanding customer needs.

Manage customer support by resolving queries, building trust, and maintaining high customer satisfaction scores. Flexibility for 24/7 shifts is required.

Provide customer support by resolving customer queries over calls, maintaining high customer satisfaction, and troubleshooting issues.

The role involves providing customer support through calls, resolving queries, building trust with customers, and achieving high CSAT scores. Flexibility for 24/7 shifts is required.

Manage a customer support team, resolving queries, building customer trust, and ensuring high Customer Satisfaction scores while working flexible hours.

The Team Manager for Customer Experience is responsible for providing support to customers, resolving queries, and ensuring high customer satisfaction levels while adapting to a 24/7 work schedule.

The Customer Operations & Support Specialist manages customer interactions, oversees the Order-to-Cash process, collaborates with teams, and drives continuous improvement in customer service and fulfillment.

Manage a team of support engineers for AspenTech DGM software to ensure timely issue resolution meeting SLOs, coach and develop staff, handle escalations, liaise with other departments, drive training and adoption, and improve support processes through automation and best practices.

Provide phone/email/chat technical support for Epicor ERP/WMS customers: troubleshoot application, database, payment terminal, printer, and mobile device issues; assist with system setup/configuration, integrations, inventory and order workflows, escalate and document incidents, contribute to knowledge base, and mentor teammates.

The Customer Support Engineer will provide technical support, collaborate with teams, maintain documentation, and ensure customer satisfaction in using mobile security solutions.

As a Customer Support Specialist, you'll resolve technical issues, manage user access, support integrations, and maintain internal operations smoothly while providing customer support via chat and email.