Top Customer Support Jobs in Bangalore

Provides proactive technical support and account management for HPE storage products serving US customers during Bengaluru night shifts. Resolves hardware and software issues, answers product and service questions, reduces recurring problems, documents solutions, and leads escalated customer resolutions. The role requires storage and virtualization expertise, ITIL knowledge, strong troubleshooting and communication skills, bilingual English and Spanish fluency, customer-facing representation, mentoring, and participation in process improvements and technical action plans.

Provide proactive technical support for HPE storage products across the AMER region. Resolve hardware and software issues, answer product and repair questions, reduce recurring problems, document solutions, and lead complex customer resolutions. The role requires storage or virtualization expertise, troubleshooting, ITIL knowledge, customer communication, case management, mentoring, technical action planning, and collaboration with sales teams. It includes occasional customer, vendor, and industry event representation and an overnight shift aligned with U.S. time zones.

Provides proactive, remote technical support for HPE storage products, resolving complex hardware and software issues for German- and English-speaking customers. Serves as a storage subject matter expert, manages escalations, develops technical action plans, improves support processes, and mentors employees. Requires advanced troubleshooting, virtualization and storage expertise, ITIL knowledge, strong communication skills, and customer-facing experience, including occasional onsite visits, conferences, or vendor meetings.

Assist customers through email, chat, and phone; log issues in CRM systems; troubleshoot common product problems; collaborate with Product, Tech, and Sales teams; update knowledge bases and FAQs; monitor recurring feedback; and support operational improvements.

Provides advanced technical support for complex OneTrust customer cases, troubleshooting web-based software and integrations, managing escalations, collaborating with product teams, and maintaining customer communication. The role also creates knowledge-base content, mentors support colleagues, develops platform and privacy expertise, meets SLAs, and contributes to process improvements while supporting flexible shifts.

Provide technical support to customers by debugging and resolving application issues, advising on architecture and integrations, improving the platform and AI agent, maintaining documentation, automating support workflows, and handling platform incidents and customer communications. The role requires strong TypeScript and React skills, modern web application knowledge, production debugging experience, clear written communication, and customer-facing experience.

Manage quote-to-cash activities, including quotations, customer orders, pricing, returns, discrepancies, backorders, and delivery inquiries. Coordinate with Finance, Sales, Logistics, Planning, Manufacturing, Engineering, and Product Management to resolve customer issues. Respond to phone and email inquiries using Salesforce CRM, monitor KPIs, conduct root cause analysis, and improve customer service procedures.

The job involves AR calling related to hospital and physician billing. Candidates with relevant experience are encouraged to apply during the walk-in drive.

Own moderately complex customer engagements from configuration and integration through deployment and incident response. Support onboarding, troubleshooting, AI-enabled solutions, and reliable enterprise platform implementations. Create reusable templates, automation, documentation, API examples, and operational runbooks. Lead incident triage, communicate with customers and internal teams, improve delivery processes, and mentor newer Customer Engineers.

The Customer Support Associate will handle customer queries across chat, voice, and email, conduct surveys, and manage user issues with strong communication skills and problem-solving abilities.

The Customer Support Engineer will respond to technical support issues, manage customer relationships, and oversee technical operations, ensuring customer satisfaction and product adoption.

Lead, mentor, and scale a global Customer Support organization, managing high-performing teams and enhancing customer experiences while collaborating cross-functionally to improve operational excellence.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

Provides multilingual customer support and issue resolution through live chat, phone, and email. The role processes requests, troubleshoots technical issues, verifies client documents, escalates cases through Salesforce or Jira, communicates status updates, prepares reports, and meets customer service KPIs.

Manage a team of support engineers for AspenTech DGM software to ensure timely issue resolution meeting SLOs, coach and develop staff, handle escalations, liaise with other departments, drive training and adoption, and improve support processes through automation and best practices.

Provide customer support in Korean and English, assist with technical issues, and ensure positive user experiences via messaging.

As a Customer Support Engineer, you will resolve customer technical issues, perform installations, upgrade systems, and support field services while maintaining customer relationships.

Own end-to-end customer issue resolution across email, chat, and video. Troubleshoot complex problems, drive product adoption, manage escalations, document processes, and partner with Product and Engineering to improve the customer experience.

As a Customer Support Executive at Teleperformance, you will provide excellent customer service, fostering relationships and ensuring high satisfaction in a supportive and productive environment.

As a Customer Support Executive at Teleperformance, you'll provide outstanding customer service and support while fostering positive relationships within client communities and among team members.

The Senior Customer Support Specialist will resolve complex customer issues, drive product adoption, collaborate with teams, and improve customer experience.