Top Operations Manager Jobs in Gurgaon

Leads Revenue Operations strategy, operating model evolution, and enterprise transformation initiatives. Improves sales lifecycle efficiency, order-to-cash processes, revenue assurance, automation, performance measurement, and customer experience. Partners across Sales, Finance, Product, Legal, and Technology to manage programs, drive process optimization, support change adoption, and establish data-driven operating practices across global regions.

Manage departmental operations, operational finance, reporting, budgeting, forecasting, KPIs, project setup, cost management, invoicing, cash-flow projections, resource allocation, onboarding, timesheets, and cross-functional coordination. Identify operational bottlenecks and implement process improvements while supporting project and business-planning requirements across engineering, construction, or consulting operations.

Leads large-scale, multi-site scanning and digitization operations across Tamil Nadu, managing 200+ employees, productivity, quality, billing, SLAs, customer relationships, compliance, and cost optimization. The role requires KPI governance, root cause analysis, corrective actions, revenue realization, OCR workflow knowledge, stakeholder management, and frequent travel across project locations.

Oversee strategic operations, process design, continuous improvement, compliance, KPI reporting, cross-functional collaboration, budget management, and high-performing team leadership. The role focuses on optimizing complex operational processes, ensuring regulatory and policy compliance, and driving efficiency, quality, cost-effectiveness, and overall operational excellence.

Manages call center operations, service-level agreements, client relationships, financial performance, operational reporting, staffing, and continuous improvement. Leads team leaders and direct reports through hiring, training, coaching, performance management, employee engagement, and corrective action. Partners with HR, Training, Quality, Workforce Management, and Talent Acquisition to resolve issues and improve results. Participates in client business reviews and ensures operational policies and standards are consistently applied.

Manage call center operations, client service-level agreements, revenue and staffing performance, operational reporting, employee development, client relationships, and continuous improvement. Lead team leaders and direct reports through coaching, performance management, policy administration, corrective action, and cross-functional collaboration with HR, training, quality, workforce management, and talent acquisition teams.

Supports APJ territory planning, Salesforce deployment, account routing, reporting, data hygiene, process documentation, and automation improvements. Partners with Field Sales, Sales Operations, Revenue Strategy, and Sales Systems while responding to routing questions and maintaining accurate account data. This early-career role requires Salesforce familiarity, spreadsheet skills, attention to detail, and clear asynchronous communication. Prior territory operations experience is not required.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Leads multi-site regional operations across records and information management service lines. Responsibilities include facility performance, workforce leadership, operational integration, systems compliance, OHSE and risk management, customer audits, vendor contracts, budgeting, resource optimization, and continuous improvement. The role also supports acquisition due diligence and integrates newly acquired business units into regional operations.

Own and scale Salesforce architecture, administration, development, reporting, and sales workflows. Manage HubSpot marketing operations, automation, lead lifecycle processes, and Salesforce synchronization. Build integrations, AI agents, and workflow automations across go-to-market systems while ensuring data quality, access controls, testing, and monitoring. Partner with global sales and marketing teams to improve funnel performance, lead routing, forecasting, adoption, and revenue operations.

Manages sales operations across pipeline management, forecasting, quota setting, compensation tracking, CRM administration, analytics, reporting, and process improvement. Partners with sales and revenue leadership to define KPIs, improve efficiency, and support go-to-market execution. Leads a small team of sales operations analysts and coordinators, providing coaching, performance management, and career development while ensuring alignment with revenue objectives.

Leads end-to-end operations for large-scale scanning and digitization projects, overseeing throughput, quality, workflow optimization, SLAs, financial performance, and customer satisfaction. Owns a $20M+ P&L portfolio, manages more than 400 employees, directs governance and escalations with public-sector customers, and drives revenue growth. Requires expertise in document scanning, indexing, enterprise content systems, OCR, quality management, and RCA/CAPA methodologies.

Manage end-to-end mutual fund and insurance operations, including client onboarding, KYC, applications, transactions, policy issuance, renewals, endorsements, and service requests. Coordinate with clients, relationship managers, channel partners, AMCs, RTAs, insurers, and financial institutions to resolve issues and meet processing timelines. Prepare MIS reports, reconciliations, trackers, and operational updates while supporting client servicing and relationship management teams.

Manages day-to-day operations, performance reporting, process improvement, team leader development, training compliance, timekeeping issues, stakeholder escalations, and KPI/SLA performance. Leads teams toward targets, partners with Training and Quality, supports operational strategy deployment, and identifies performance or process gaps. The role requires shifting evening schedules in the Philippines and collaboration with onshore stakeholders.

The posting provides extensive information about Quess Corp and its business services divisions but does not specify job-specific responsibilities for the Assistant Manager, Operations, Women First role. The position appears to involve supporting operational activities within the organization.

Support customers through live chat by engaging in meaningful interactions and troubleshooting issues with wireless internet products and services. The role requires positive, energetic customer engagement and a commitment to creating strong customer experiences. Responsibilities focus on resolving customer concerns, providing assistance, and supporting client customer-service objectives.

Leads Enveritas’ India operations and supports regional operations across Asia. Responsibilities include building country programs, managing field teams, budgets, vendors, logistics, contracting, data quality, stakeholder relationships, and regional planning. The role requires independent judgment, people leadership, senior external representation, analytical ability, and regular travel to agricultural regions in India, Indonesia, Papua New Guinea, and elsewhere in Asia.

Own field deployments from equipment collection through data verification and upload. Manage five to six operators, coordinate with site contacts, maintain camera and inventory readiness, enforce data-quality and taxonomy protocols, reconcile equipment, and submit deployment reports. The role requires on-site work, independent problem-solving, long hours, a six-day schedule, and substantial travel from Delhi NCR to national deployment sites.

Lead and manage a KYC operations team delivering AML monitoring, governance, oversight and regulatory reporting. Oversee onboarding and account refresh processes, manage BAU/Refresh program migrations, ensure quality reviews, deliver MIS reporting, drive process improvements, liaise with Compliance and senior stakeholders, and manage risk and controls.

Lead and manage customer experience operations across omnichannel touchpoints, driving process improvements, team performance, and digital transformation to deliver CX insights and service excellence for client accounts.

Own and run on-site deployments: lead a team of 5–6 field operators, verify and reconcile camera inventory, set up captures, ensure data quality and taxonomy, handle on-the-spot issues, transfer/upload data, and submit deployment reports. Frequent travel and early starts required.

Leads NexGenTek India’s day-to-day operations across recruitment, HR, finance coordination, administration, compliance, client operations, and business support. Develops operational strategies, improves processes, manages cross-functional teams, oversees recruitment delivery and statutory compliance, coordinates budgets and vendors, supports client service, drives automation, and prepares executive KPI and risk reports. The role is hybrid in Gurgaon with occasional domestic and international travel.

Leads the Operations Support Group and manages teams delivering operational support services. Designs and evaluates strategies to improve process efficiency, customer experience, productivity, inventory control, turnaround times, and risk management. Oversees policies, procedures, capacity planning, and regulatory compliance; develops proposals and reports progress to senior leadership. Partners with directors and stakeholders on improvement initiatives, analyzes complex situations, recommends actions, and ensures accountability for operational controls and standards.

The role involves managing end-to-end operations including warehousing, logistics, inventory management, and SAP transactions while optimizing costs and improving processes across multiple locations in India.

Leads Revenue Operations for the Support organization, partnering with leadership on planning, forecasting, business reviews, financial modeling, KPI governance, and cost optimization. Builds analytics connecting support performance to retention, churn, and customer lifetime value. Oversees AI support measurement, automation strategy, workflow redesign, data integrity, tooling requirements, and change management. Develops high-performing analyst teams and influences cross-functional Product, GTM, Systems, and AI stakeholders through rigorous, data-backed recommendations.