Top Operations Management Jobs in Berlin

Drive regional consumer growth across Wolt’s South region by owning Wolt+ performance, consumer pricing, and city-level market management. Develop and execute profitability and engagement initiatives, analyze consumer behavior and price sensitivity, prioritize growth opportunities, and coordinate cross-functional execution with Marketing, Merchant, Finance, and global teams. Track performance against key metrics and communicate insights to technical and non-technical stakeholders.

Leads international SDR Operations across EMEA, APAC, and LATAM by improving systems, data quality, processes, workflows, and operational rhythms. Manages SDR Operations and Sales Data specialists, advises leadership using analytics, supports segmentation and outbound execution, and partners with Sales Systems, Marketing Operations, and Data & AI. Oversees Salesforce, Salesloft, LeanData, enrichment, routing, governance, automation, AI pilots, and GDPR-aligned data practices.

Own and build voize’s People Operations function from the ground up. Manage the full employee lifecycle, develop scalable and AI-enabled processes, automate administrative workflows, and establish reliable documentation and data systems. Lead German payroll and employment-law operations while supporting multi-country entities, EOR arrangements, global payroll, market entry, and compliance. Serve as a trusted employee contact and design a modern, self-service People Operations experience for a fast-growing technology company.

Process customer complaints, escalations, data protection inquiries, and fraud cases for European customers. Screen and prioritize cases, draft compliant responses, coordinate with Legal, Data Protection, Fraud Management, and external partners, and ensure adherence to BaFin, GDPR, and internal guidelines. The role also supports case tracking, risk documentation, workflow improvements, knowledge sharing, and the development of subject matter expertise.

Manage day-to-day People Operations across the employee lifecycle for AMBOSS’s international team in Berlin. Responsibilities include employee support through Zendesk, preparing contracts and certificates, coordinating international payroll, maintaining HRIS data, ensuring compliance, improving workflows, using AI and automation, and contributing to strategic People projects. The role requires German labor law knowledge, advanced German communication skills, confidentiality, attention to detail, and a proactive, service-oriented approach.

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Own end-to-end People Operations across Germany, the UK, the Netherlands, and Luxembourg, including onboarding, contracts, payroll coordination, compliance, immigration, employee relations documentation, and HRIS data. Build automated workflows and integrations using Personio and Notion, improve self-service processes, maintain accurate people reporting, and support employees and stakeholders across a growing international workforce.

Manages post-sales customer operations for Silvus products, coordinating purchase orders, demand forecasts, production schedules, deliveries, RMAs, component lifecycle transitions, and technical issue resolution. Acts as the liaison between customers, manufacturing, engineering, logistics, and product development. The role requires English and German fluency, supply chain or technical experience, and familiarity with defense, aerospace, robotics, semiconductors, or drone systems.

Lead partner ecosystem strategy and operations: build channel program infrastructure, track partner-attributed pipeline in Salesforce, create reporting and territory logic, administer partner tools and portals, maintain documentation and training, manage partner tiering and certifications, and partner cross-functionally to operationalize GTM motions and resolve escalations.

Own platform-driven revenue and lender relationships for Tide’s SME loan platform. Responsibilities include revenue reconciliation, Salesforce reporting and dashboards, process optimization, platform improvement initiatives, incident management, troubleshooting, root cause analysis, and cross-functional collaboration with Sales, Product, Engineering, Partnerships, Finance, and Member Support. The role drives conversion, payout performance, operational efficiency, and platform reliability.

Own revenue operations for Sales Excellence by optimizing Salesforce sales stages, qualification workflows, pipeline health, forecasting, deal desk approvals, pricing, and GTM technology. Partner with Sales, Marketing, Customer Success, Product, and executives to improve sales velocity, conversion, forecast accuracy, and rep productivity. The role requires advanced Salesforce and forecasting-platform expertise, strong B2B SaaS sales-process knowledge, and analytical fluency in SaaS performance metrics.

Own the end-to-end demand generation operations architecture across Marketing, SDRs, and Account Executives. Manage lead and pipeline lifecycle processes, integrate HubSpot, Salesforce, and Salesloft, operationalize ICP and intent signals, automate prospecting and AI-powered enrichment, and optimize funnel attribution and pipeline health. Partner with GTM leaders to establish targets, improve conversion, and maintain pipeline coverage.

Lead an HR Operations team to ensure accurate, timely and compliant payroll delivery. Oversee payroll processing, compliance, audits, vendor management, KPIs, process improvements, automation, testing activities and team development.

Own and optimize warehouse operations for refurbishing and delivering e-bikes: lead mechanics and associates, design processes, manage suppliers, build dashboards, analyze data to improve customer experience and financial efficiency, and support fast-paced expansion.

Own post-sales revenue operations for retention and expansion. Build renewal processes, forecasting workflows, customer health scoring, dashboards, and automated workflows across Salesforce, Clari, Planhat, and related tools. Lead Renewal Manager operations, improve GRR and NRR, enable expansion growth, and align Customer Success, Sales, Marketing, and Product teams. Partner with AI engineering teams to implement intelligent automation and translate executive retention goals into scalable operating processes.

Own business performance across 30+ markets, driving topline growth, profitability, forecasting, strategic planning, and financial alignment. Lead cross-functional growth initiatives with Marketing, Finance, Category Management, Product, and Operations. Build dashboards, forecasting models, scalable processes, and operating frameworks using Excel, Looker, and other BI tools. Diagnose performance gaps, recommend corrective actions, manage strategic initiatives end-to-end, and influence senior stakeholders across global and local teams.

Manage a cafe department P&L, coach and develop hourly staff, manage labor and schedules, execute brand standards and guest service, drive retail sales, support hiring and learning programs, and ensure overall operational execution to meet business objectives.

Owns marketing operations within Revenue Operations by designing scalable processes, governing campaign execution, improving lifecycle marketing and lead management, and partnering with Marketing leadership and GTM Systems. Oversees email, webinar, form, landing page, and lifecycle programs while ensuring privacy and consent compliance. Supports marketing technology, automation, reporting, data governance, stakeholder management, and process improvement.

Lead a Data Operations team to ensure customer data quality, governance, GDPR compliance, and campaign readiness. Manage data access, segmentation, CDP support, reporting, KPIs, and stakeholder partnerships while driving process improvements, automation, and actionable insights for Marketing and cross-functional teams.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Own end-to-end talent acquisition across GTM and Operations in Germany, the UK, and selected European markets. Lead sourcing, candidate closing, hiring portfolio prioritization, stakeholder advising, interview quality, and recruiting process improvements. Build talent pipelines, use market evidence to guide hiring plans, coach hiring managers, support employer branding, and apply AI tools and ATS capabilities to improve recruiting workflows while maintaining judgment, privacy, and candidate experience.

Own cross-functional revenue operations projects from planning through rollout. Improve sales pipeline hygiene, CRM compliance, forecasting inputs, account management workflows, lifecycle processes, reporting definitions, documentation, enablement, and data quality. Coordinate Sales, Marketing, Finance, Data, Technology, Privacy, and Account Management stakeholders. Identify process gaps and practical AI or automation opportunities to reduce manual work and improve GTM execution.

Manage cross-functional projects between trading, risk, and tech teams; build and maintain real-time trading and risk dashboards; improve reporting and processes; define KPIs and deliver data-driven updates to senior management.

Lead the launch and day-to-day operations of Nox's first overnight train line: manage external partners, define and meet commercial and operational KPIs, co-develop the operational base, and hire and lead the operational team to deliver the customer experience.

Own GTM tooling for Sales: represent Sales in platform improvements, define and drive tooling roadmap, manage Salesforce administration and reporting governance, build AI-assisted self-serve tools, curate Confluence knowledge, triage JIRA issues, and enable adoption across Sales and Ops.