Top Operations Management Jobs in Berlin

Drive Ads and Promotions strategy across 37 international markets by identifying growth opportunities, analyzing performance and incrementality, building financial models and measurement frameworks, and translating insights into commercial action. Partner with product, engineering, analytics, sales, and country teams on experiments, dashboards, forecasting, target-setting, reporting, and scalable operating processes that increase merchant participation and revenue.

Lead People Admin & Operations team and own payroll (GmbH & EOR), HRIS configuration and integrations, people reporting, documentation, compliance (German labor law, GDPR), and process automation to scale HR operations. Partner with Finance, Legal, and IT to ensure accurate payroll, audits, and leadership reporting while improving employee experience.

Leads strategy, delivery, governance, adoption, and lifecycle management for agentic AI products across Pfizer’s regulated manufacturing network. Defines use cases, roadmaps, evaluation frameworks, guardrails, success metrics, and value-realization models while partnering with manufacturing, engineering, data, quality, cybersecurity, and business teams. Oversees pilots, production deployment, monitoring, continuous improvement, responsible AI, and scaling of intelligent manufacturing capabilities.

Own and optimize warehouse operations for refurbishing and delivering e-bikes: lead mechanics and associates, design processes, manage suppliers, build dashboards, analyze data to improve customer experience and financial efficiency, and support fast-paced expansion.

Manage a cafe department P&L, coach and develop hourly staff, manage labor and schedules, execute brand standards and guest service, drive retail sales, support hiring and learning programs, and ensure overall operational execution to meet business objectives.

Lead a Data Operations team to ensure customer data quality, governance, GDPR compliance, and campaign readiness. Manage data access, segmentation, CDP support, reporting, KPIs, and stakeholder partnerships while driving process improvements, automation, and actionable insights for Marketing and cross-functional teams.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Lead regional P2P market expansion and merchant ecosystem management, optimize operations and workflows, collaborate with product and engineering, monitor KPIs and competitor activity, and implement data-driven strategies to improve liquidity, completion rates, and dispute handling.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Manage cross-functional projects between trading, risk, and tech teams; build and maintain real-time trading and risk dashboards; improve reporting and processes; define KPIs and deliver data-driven updates to senior management.

Lead the launch and day-to-day operations of Nox's first overnight train line: manage external partners, define and meet commercial and operational KPIs, co-develop the operational base, and hire and lead the operational team to deliver the customer experience.

Own GTM tooling for Sales: represent Sales in platform improvements, define and drive tooling roadmap, manage Salesforce administration and reporting governance, build AI-assisted self-serve tools, curate Confluence knowledge, triage JIRA issues, and enable adoption across Sales and Ops.

Manage name-list screening alerts (sanctions, PEP, adverse media), conduct KYC investigations, own SAR drafting/filing, optimise screening logic and thresholds, and execute KYC operational controls and quality assurance to ensure AML/regulatory compliance.

Drive business strategy for post-purchase operations, partner across teams, analyze data, and design scalable processes to enhance user experience.

Leads day-to-day operations in a high-technology manufacturing environment, managing production performance, staffing, scheduling, capacity, KPIs, and multidisciplinary teams. Drives continuous improvement, root-cause analysis, process optimization, safety and quality compliance, audit follow-up, and corrective action plans. Coaches team leaders and supports operational development projects while ensuring production reliability and continuity across shifts.

Coordinate partner-related operations across the organisation, manage partner onboarding and status, oversee Project Agreement lifecycles, support call and change request processes, develop guidelines, templates and training, and drive process standardization to improve operational efficiency and transparency.

Own the end-to-end process converting product, marketing, and account signals into qualified sales opportunities. Build qualification criteria, routing rules, data enrichment and automation, partner across product/marketing/sales/analytics, create feedback loops, and measure and optimize funnel conversion and data quality.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Lead and manage German payroll delivery and implementations, oversee end-to-end payroll cycles, coach and develop local teams, ensure compliance with German payroll legislation, drive process improvements and customer service, and partner with HR, Finance, Product and Customer Success to scale operations.

Manage logistics operations execution for B2B customers by ensuring SLA compliance, coordinating incident resolution, optimizing parcel and transport processes, communicating with German- and English-speaking customers, and presenting recurring performance reports in Excel and PowerPoint.

Own and scale Services operations across EMEA: capacity and demand forecasting, financial and margin management, Power BI data modeling and reporting, tooling and automation, AI-enabled operational improvements, cross-functional deal and resource planning, and governance to improve utilisation, predictability and profitability.

Own strategic relationships with third-party logistics partners across Germany. Manage sourcing, contract and pricing negotiations, onboarding, performance reviews, and operational follow-up. Develop city-specific supplier strategies, analyze performance data, address service issues, and coordinate cross-functional planning for city launches with Fleet Managers, Operations Strategy, and Market Development teams.

Own and maintain CX platforms (Zendesk, Vitally), build and run automations and integrations, support AI-enabled workflows, manage intake and delivery of platform requests, ensure change management, documentation, and cross-functional partnership to improve reliability and scale of support and customer success tooling.

Own platform-driven revenue and lender relationships for Tide’s SME loan platform. Responsibilities include revenue reconciliation, Salesforce reporting and dashboards, process optimization, platform improvement initiatives, incident management, troubleshooting, root cause analysis, and cross-functional collaboration with Sales, Product, Engineering, Partnerships, Finance, and Member Support. The role drives conversion, payout performance, operational efficiency, and platform reliability.

Own business performance across 30+ markets, driving topline growth, profitability, forecasting, strategic planning, and financial alignment. Lead cross-functional growth initiatives with Marketing, Finance, Category Management, Product, and Operations. Build dashboards, forecasting models, scalable processes, and operating frameworks using Excel, Looker, and other BI tools. Diagnose performance gaps, recommend corrective actions, manage strategic initiatives end-to-end, and influence senior stakeholders across global and local teams.