Top Operations Management Jobs in Berlin

Own product operations across the customer delivery pipeline from contract signing through stable deployment. Design delivery stages, handoffs, ownership, and service levels; oversee installations and rollouts; establish customer IT operations standards; define operational metrics; conduct performance reviews; and escalate delivery risks to leadership, Product, and Engineering. The role requires technical credibility with networking, Linux, edge devices, and enterprise security reviews, plus customer-site travel in Europe.

Supports global experiential marketing operations by monitoring event planning and logistics processes, coordinating with internal teams and vendors, tracking budgets and expenses, assisting with Anaplan post-event analysis, maintaining quality controls, preparing reports, and documenting post-event insights. The role requires strong administration, organization, communication, prioritization, and attention to detail while supporting multiple events and global stakeholders.

Manage anti-financial-crime operations focused on transaction monitoring, KYC investigations, sanctions and PEP screening, adverse media reviews, and end-to-end SAR filing. Support optimization of screening logic and thresholds, execute operational controls and quality assurance, and ensure regulatory compliance and data quality. The role requires strong knowledge of German and international AML regulations, sanctions regimes, analytical judgment, and fluency in German and English.

Manage warehouse and fulfillment operations across Quince’s EU 3PL network, including SLAs, KPIs, inbound logistics, customs clearance, inventory allocation, and outbound dispatch. Resolve fulfillment issues, drive continuous improvement, optimize WMS, OMS, and ERP integrations, and build performance reporting. Coordinate with 3PLs, suppliers, freight forwarders, and cross-functional teams across multiple countries, with travel for site visits as needed.

Leads the strategy, delivery, scaling, governance, and adoption of agentic AI products across Pfizer’s regulated manufacturing network. Owns product roadmaps, agent lifecycles, evaluation frameworks, responsible AI controls, value realization, and stakeholder engagement. Partners with manufacturing, engineering, data, quality, cybersecurity, and site leadership teams to transform operational knowledge into intelligent digital products and scale successful capabilities globally.

Lead rider growth and partnership operations across Germany. Develop acquisition, conversion, membership, loyalty, and premium product strategies; scale new growth initiatives; operationalize fintech and rewards partnerships; define KPIs; analyze performance and ROI using SQL; and coordinate Product, Marketing, City Operations, leadership, and external partners to turn strategy into scalable execution.

Operations Manager position with Michaels Companies in Berlin, involving general operational responsibilities. The posting provides a base salary range of $83,400 to $112,400, potential performance-based bonus compensation, and comprehensive benefits. No specific duties, qualifications, technologies, travel requirements, or security clearance requirements are provided.

Leads engineering operations across Central Europe, overseeing portfolio management, capacity planning, budgets, KPIs, operating cadence, process standardization, quality, EHS, and continuous improvement. Partners with sourcing, IT, engineering leaders, subcontractors, universities, and global competence centers. Drives Lean initiatives, engineering tool alignment, performance management, talent programs, and operational accountability while supporting complex grid and energy projects.

Manage telli’s Berlin office and people operations, including workplace logistics, supplies, equipment, onboarding, offboarding, employee lifecycle processes, internal events, culture initiatives, and AI-powered automation. The role requires hands-on ownership, strong organization, reliable execution, process improvement, and fluent English and German communication in an office-based startup environment.

Leads daily operations across 2–3 campervan depots and 300–450 vehicles. Manages supervisors, staffing, scheduling, budgets, KPIs, vehicle readiness, safety, compliance, customer escalations, and operational improvement. This hands-on field leadership role requires frequent travel between locations, frontline participation, weekend and holiday availability, and coordination during seasonal peaks.

Leads airport, venue, and transport-hub strategy and operations across DACH Mobility. Manages partnerships, commercial negotiations, marketplace performance, pickup-zone design, campaigns, and scalable operating playbooks. Uses SQL and operational data to define KPIs, identify growth opportunities, optimize demand and reliability, and guide pricing and marketing decisions. Coordinates cross-functional teams across Product, Marketing, Operations, and Business Development while maintaining strong external stakeholder relationships and translating strategic plans into detailed execution.

Leads marketing process excellence and PMO operations by redesigning campaign workflows, reducing approval delays, standardizing operating models, and improving efficiency. Establishes project management methodologies, operational plans, RACI frameworks, and cross-functional collaboration practices. Manages process-mapping and tooling initiatives, partnering with MarketingTech, Product, and Technology teams to implement workflow automation and approved AI solutions.

Owns people operations and office management for the DACH organization, including German payroll coordination, employment contracts, onboarding and offboarding, HR compliance, employee records, office services, suppliers, events, budgets, and process improvements. Acts as a key contact for Berlin office and warehouse staff while partnering with leadership and external providers.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Lead supply optimization and business operations strategy for a travel marketplace. Identify category-specific growth levers, use data to uncover opportunities, develop initiatives that increase revenue from existing inventory, and drive scaled implementation. Collaborate with Product, Marketing, Sales, and other teams while influencing senior stakeholders and refining optimization playbooks in an ambiguous startup environment.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Lead strategy, design, and enterprise adoption of Agentic AI, hyperautomation, process mining, and internal tooling to transform banking operations. Drive E2E workflow re-engineering, integrate AI agents with Salesforce and AWS, measure ROI (FTE impact, handling times, error rates), and ensure regulatory compliance and operational readiness.

Leads remote operations and feature-testing delivery for autonomous vehicles. Converts testing priorities into safe operational plans, coordinates vehicles, staffing, shifts, resources, and cross-functional stakeholders, and manages operational KPIs. Directly leads and develops the VSO team, addresses safety and operational risks, standardizes processes, and improves testing efficiency across locations and countries.

Process customer complaints, escalations, data protection inquiries, and fraud cases for European customers. Screen and prioritize cases, draft compliant responses, coordinate with Legal, Data Protection, Fraud Management, and external partners, and ensure adherence to BaFin, GDPR, and internal guidelines. The role also supports case tracking, risk documentation, workflow improvements, knowledge sharing, and the development of subject matter expertise.

Lead strategic and cross-functional initiatives for Joybuy’s Germany business, improve performance through data-driven analysis, identify risks and opportunities, and translate insights into action. The role also focuses on process improvement, governance, operating mechanisms, AI and automation adoption, stakeholder alignment, and resolving complex business challenges across Commercial, Operations, Finance, and Product.

Own revenue operations across Sales, Marketing, Channel, Pre-Sales, and Finance. Build commercial dashboards, improve pipeline and forecast visibility, support quota and territory planning, manage CRM data quality and workflows, document commercial processes, measure marketing and partner contribution, and optimize the broader commercial technology stack. Provide actionable reporting and insights to support predictable growth and effective commercial execution.

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Own end-to-end People Operations across Germany, the UK, the Netherlands, and Luxembourg, including onboarding, contracts, payroll coordination, compliance, immigration, employee relations documentation, and HRIS data. Build automated workflows and integrations using Personio and Notion, improve self-service processes, maintain accurate people reporting, and support employees and stakeholders across a growing international workforce.

Analyze business operations systems, identify automation opportunities, and implement AI-driven workflows across order processing, contracts, licensing, and customer service. Own ERP-related digital initiatives, including migration to Microsoft Dynamics 365, and develop integrations between ERP, Salesforce, and connected systems. Improve data quality, deploy solutions internationally, support adoption and change management, and assist with peak-period operations. The role requires fluent German and English and occasional international travel.

Manages post-sales customer operations for Silvus products, coordinating purchase orders, demand forecasts, production schedules, deliveries, RMAs, component lifecycle transitions, and technical issue resolution. Acts as the liaison between customers, manufacturing, engineering, logistics, and product development. The role requires English and German fluency, supply chain or technical experience, and familiarity with defense, aerospace, robotics, semiconductors, or drone systems.