Top Operations Management Jobs in Hamburg

Leads the strategy, delivery, scaling, governance, and adoption of agentic AI products across Pfizer’s regulated manufacturing network. Owns product roadmaps, agent lifecycles, evaluation frameworks, responsible AI controls, value realization, and stakeholder engagement. Partners with manufacturing, engineering, data, quality, cybersecurity, and site leadership teams to transform operational knowledge into intelligent digital products and scale successful capabilities globally.

Supports the Country Manager in localizing marketing campaigns and content for Poland. Responsibilities include translating English content into Polish, coordinating with logistics, customer service, and marketing teams, monitoring market trends and competitors, managing influencer partnerships, conducting website quality assurance, tracking KPIs, overseeing daily operations, and identifying growth opportunities through market analysis.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Leads remote operations and feature-testing delivery for autonomous vehicles. Converts testing priorities into safe operational plans, coordinates vehicles, staffing, shifts, resources, and cross-functional stakeholders, and manages operational KPIs. Directly leads and develops the VSO team, addresses safety and operational risks, standardizes processes, and improves testing efficiency across locations and countries.

Supports global Sales and GTM teams by designing territories and segmentation models, managing forecasting, pipeline inspection, quotas, compensation, fiscal planning, and sales technology systems. The role leads cross-functional projects, documents requirements, improves sales processes, maintains data integrity, manages vendors, and provides analytical insights to leadership across EMEA and APAC.

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Analyze business operations systems, identify automation opportunities, and implement AI-driven workflows across order processing, contracts, licensing, and customer service. Own ERP-related digital initiatives, including migration to Microsoft Dynamics 365, and develop integrations between ERP, Salesforce, and connected systems. Improve data quality, deploy solutions internationally, support adoption and change management, and assist with peak-period operations. The role requires fluent German and English and occasional international travel.

Lead operations-focused consulting engagements end-to-end, drive problem-solving and recommendations, manage teams, apply analytics and digital solutions, build client relationships, and support sustainable operational transformation.

Manages post-sales customer operations for Silvus products, coordinating purchase orders, demand forecasts, production schedules, deliveries, RMAs, component lifecycle transitions, and technical issue resolution. Acts as the liaison between customers, manufacturing, engineering, logistics, and product development. The role requires English and German fluency, supply chain or technical experience, and familiarity with defense, aerospace, robotics, semiconductors, or drone systems.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Lead and improve People Operations processes across the employee lifecycle: HRIS administration, payroll inputs, contract management, and data quality. Build SOPs, automation and AI-enabled workflows, dashboards, and self-service resources. Partner with stakeholders to scale international employment setups and drive continuous operational improvements.

Manage cross-functional projects between trading, risk, and tech teams; build and maintain real-time trading and risk dashboards; improve reporting and processes; define KPIs and deliver data-driven updates to senior management.

Lead continuous improvement of end-to-end operations: analyze and optimize processes, manage cross-functional initiatives and system/tool rollouts, define SOPs and KPIs, support forecasting and capacity planning, and drive adoption of digital solutions to scale the business.

Own and maintain CX platforms (Zendesk, Vitally), build and run automations and integrations, support AI-enabled workflows, manage intake and delivery of platform requests, ensure change management, documentation, and cross-functional partnership to improve reliability and scale of support and customer success tooling.

Lead and deliver client engagements that improve operational performance across supply chain, sourcing, manufacturing, service operations, and innovation. Apply industry and functional expertise to develop strategies, solve complex problems, build client relationships, and support implementation and transformation initiatives. The role requires strong analytical, communication, teamwork, and self-direction skills, fluency in German and English, and willingness to travel.

Advises clients on transforming operations across supply chain, sourcing, manufacturing, MRO, service operations, and innovation. Applies industry and discipline expertise, analytical problem-solving, and client relationship skills to develop and implement strategies that improve business performance. The role involves working collaboratively in a consulting environment, supporting growth of the Operations Specialists team, and contributing to sustainable client results. Fluency in English and German and willingness to travel are required.

Manages clinical operations, staff workload, project delivery, regulatory compliance, client expectations, budgets, recruiting, and team development for medical device clinical programs. Coordinates clinical, biostatistics, and data management activities; supports proposals, business development, conferences, process improvement, and regulatory inspections. Requires knowledge of clinical trial processes, medical device development, global regulations, and Good Clinical Practices.

Own the end-to-end process converting product, marketing, and account signals into qualified sales opportunities. Build qualification criteria, routing rules, data enrichment and automation, partner across product/marketing/sales/analytics, create feedback loops, and measure and optimize funnel conversion and data quality.

Lead operations-focused client engagements, manage teams through structured problem-solving, deliver practical, data-driven recommendations, apply digital and analytics-led solutions across procurement, supply chain, manufacturing and digital operations, build client relationships, communicate results, and support implementation while traveling as needed.

Lead global GTM strategy and execution across Europe, North America and APAC. Support strategic sales accounts, build sales enablement, reporting and pipeline frameworks, design global sales incentives, and establish the Revenue Operations function to scale commercial operations and ensure cross-functional alignment with Product and Tech.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

Serve as the primary post-sales operations liaison between key customers and manufacturing. Manage purchase orders, production schedules, delivery coordination, demand planning, RMA processing, technical escalations, lifecycle/EOL transitions, and cross-functional feedback. Lead QBRs and navigate regional logistical, legal, and contractual complexities (notably Germany and Ukraine).