ABOUT THE ROLE:
We are looking for a (Senior) Marketing Operations Manager to join Talon.One as part of the Revenue Operations team. This newly created role will partner with our high performing, Berlin-based marketing team to help them improve the efficiency of their marketing activities. Reporting to the Senior Revenue Operations Lead in EMEA, this position will build upon the successful foundation laid by the Revenue Operations and Marketing teams and shape the long term strategy for Marketing Operations within the business.
ONCE YOU ARE HERE YOU WILL:
Manage and Advise on Projects
- Understand and translate business requirements into technical requirements
- Be a trusted partner and consultant to the Marketing department
Analyze and Report on Performance
- Ensure data integrity across marketing systems
- Develop dashboards and reports (Salesforce, Looker, HubSpot) to monitor campaign performance, measure outcomes, identify trends, and provide actionable insights and recommendations to assist leadership with decision-making
Ensure Strong Governance and Oversight
- Own and develop our martech stack: Salesforce, Hubspot, LeanData, Qualified, and others. Ensure our marketing technology stack supports overall marketing objectives; make recommendations to increase productivity or effectiveness.
- Identify problems and inefficiencies in current processes and workflows and propose new processes and procedures in order to make the marketing department more efficient
- Work closely with the legal team to ensure database management compliance with regulatory requirements (GDPR, CCPA etc.)
Optimize and Operate Campaigns
- Oversee the creation and setup of campaigns in platforms such as Salesforce, HubSpot, Qualified, and others, including troubleshooting and resolving any data-related issues.
- Handle martech operations for webinars, virtual events, and content syndication activities, including platform setup, list imports, data cleaning, and data enrichment.
- Develop and manage marketing workflows and integrate them within the marketing ecosystem (Storyblok, GA4, Hubspot, Salesforce, Leandata, Slack, etc).
- Support marketing in enhancing their campaigns through audience segmentation, lead scoring, and lead nurturing.
- Document all operational processes
WHAT WE NEED YOU TO BRING TO THE TABLE:
- 3 - 5 years in a Marketing Operations role
- Administrative fluency in our above-mentioned tech stack
- Advanced Excel / Google Sheets knowledge; comfortable working with large data sets, pivot tables, and v-lookups
- Experience with building Looker Dashboards is a plus
- Strong ability to report on and interpret marketing/demand generation concepts
- Excellent analytical and communication skills
- Familiarity with the principles of a SaaS business model and customer lifecycle management
- Thrive in cross-functional teams and are a quick learner
- Experience working in a startup a plus but not required
WHAT'S IN IT FOR YOU:
- Learning budget and LinkedIn Learning
- 30 vacation days
- Remote-work abroad up to 90 days
- In-house German language courses
- Discounted Urban Sports Club membership and BVG ticket
- Work-Dog-Balance, your best friend is more than welcome!
- Mental health support with Nilo.health
WHY YOU SHOULD WORK FOR US:
- The right attitude: modern methods and a diverse, creative workspace with an open and international culture
- Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
- Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
- A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
- High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees
Do you want this job?
We’d love to hear from you! Apply directly via the form below.
Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
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Top Skills
What We Do
Talon.One is building the world’s most sophisticated, API-based Promotion Engine. That means we provide the entire backend and user interface our clients need to build loyalty programs, generate coupons, track referrals, create bundles, and really any other promotion solution they can imagine — all using our rule-based engine.
We believe that rewarding customers and creating incentives are an essential part of building meaningful relationships and we want to make rich, scalable promotion tools available to marketers in companies of all sizes.
From our HQ in Berlin, to our offices in Boston, Birmingham and Singapore, Talon.One is made up of over 96 people from over 40 nationalities. Despite our different origins and our spread across the globe, we all have a few things in common — we love creative problem solving, we value independent thought and we want to give developers and marketers the tools they need to create promotions from scratch in a simpler, more intuitive way.
Why Work With Us
Talon.One is the first all-in-one Promotion Engine, and our technology is now the gold standard for promotion micro services. We’re strong advocates of flexibility in our product and the same is true in our working lives. We don’t believe that your job has to be the most important thing in your life. Everyone has unique reasons to feel inspired by
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